Urgent Search: Hotel Reservations Executive
3 weeks ago
Carlton Hotel Dublin Airport To deliver quality with consistence to all our customers On Time, First Time, Every Time Carlton Hotel is a luxury 4-star Hotel with a broad clientele base including business clients and Park-Sleep-Fly travellers. We are conveniently located next to the Airport and just five minutes from the M1 and M50. We are recruiting for a Reservations Executive. The Reservations Office at the Carlton Hotel Dublin Airport is one of the main liaison points between guests/clients and the Hotel, as well as working closely with other Hotel departments. You will be dealing with high volumes of reservations and reservations-related enquiries, such as for bedroom and meeting room bookings. The Reservations operation has a significant bearing on our guests'/clients impression of the Hotel, so all enquiries must always be dealt with in a friendly but professional, comprehensive and efficient manner. We are currently recruiting for an experienced Reservations Executive to join our busy Reservations Team. You will be genuinely caring and have very strong organisational and interpersonal skills, key to this important customer-facing/interfacing role. You will be hard-working, have a great attitude, and delight in providing excellent customer service. Why join our Team? We are offering you: A certified Great Place to Work, with great colleagues A competitive salary/package Free meals while on duty Uniforms An IHF-sponsored Employee Assistance Programme (EAP) Free car parking (parking while on holidays if travelling from Dublin Airport) Free shuttle to and from Dublin Airport for employees whose bus goes to the Airport Employee engagement initiatives e.g. free yoga classes, fitness programmes Training and development opportunities for internal and external training Annual Social Events Christmas Party, Summer BBQ, etc. Annual Tax-saver and Bike to Work scheme offered to all eligible employees Health-related benefits after the qualifying period of service Specific responsibilities in this role include: Being fully familiar with our products and services (rooms, outlets, packages, special offers, corporate rates), local amenities, events taking place locally, etc. Dealing with inbound reservation enquiries in a friendly but professional, timely, comprehensive and efficient manner, including taking, recording/processing, and cancelling reservations To assist with the maximisation of room and other revenue, occupancy percentage, and RevPAR, through efficient and effective sales/upselling activities, in conjunction with the Reservations Manager/wider Reservations Team To ensure all guest requests and other relevant information is communicated to all relevant Departments in a clear and timely manner To build relationships with guests/clients To ensure all charges are properly communicated and processed Dealing efficiently and politely with guest/client feedback Ideally, bringing forward initiatives and innovations for consideration Ensuring that you maintain the highest possible standard of personal hygiene, uniform, appearance, body language and conduct at all times Adhering to our health & safety training, policies, and procedures Engaging in planning activities as required Successful applicants must: Ideally, have at least two years of previous, relevant Reservations experience within the Hotel / hospitality sector Demonstrate a willingness to learn, as training will be provided Have a calm, efficient, professional and organised approach to your work Have excellent presentation, motivation, and interpersonal skills Demonstrate the highest level of attention to detail Be business-minded, always seeking opportunities to maximise sales Be able to work hands-on, as part of a Team or on your own initiative Be fully computer literate (incl. MS Office) Possess excellent written and spoken English for this key customer-facing/interfacing role Ideally, have good working knowledge of reservations software (knowledge of MEWS and Event Temple would be a distinct advantage but full training will be provided) Be flexible as regards shift work patterns (our operation covers Monday to Saturday) Have a good standard of health / level of fitness, and be capable of, and comfortable with, physical activity Skills: Attention to detail Friendliness Customer Service Flexibility Teamwork Organisational Skills Sales
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Hotel Reservations Executive
4 days ago
Dublin, Dublin City, Ireland beBeeHospitality Full time €40,000 - €50,000Job TitleReservations ManagerDescriptionWe are seeking a highly skilled Reservations Manager to join our team at a contemporary four-star hotel in North Dublin. The ideal candidate will have experience in reservations management and a strong background in hospitality.Key Responsibilities:Manage individual direct bookings and small groups efficientlyRespond...
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Hotel Reservation Manager
3 days ago
Dublin, Dublin City, Ireland beBeeReservation Full time €40,000 - €48,000Job OverviewWe are seeking a highly skilled Reservation Coordinator to join our team. As a key member of our hotel staff, you will be responsible for managing guest reservations and ensuring that their needs and expectations are met.About the RoleThis is an exciting opportunity for a motivated and customer-focused individual to join our hotel's front office...
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Hotel Reservations Supervisor
3 days ago
Dublin, Dublin City, Ireland beBeeGroup Full time €40,120 - €54,150This is an exciting opportunity to join our hospitality team as a Reservations Supervisor.The ideal candidate will have at least three years' experience within a hotel reservations office with experience of group reservations, four star experience a strong advantage. Must have keen attention to detail with good numeracy skills and excellent communication...
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Hotel Reservation Specialist
5 days ago
Dublin, Dublin City, Ireland beBeeReservation Full time €35,000 - €45,000Reservations Coordinator RoleWe are seeking a highly skilled Reservations Coordinator to join our dynamic team.Main Responsibilities:Manage guest reservations via phone, email, and online systems with precision and enthusiasm.Verify all bookings are accurately recorded in the Property Management System.Respond promptly to guest inquiries, special requests,...
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Hotel Reservations Manager Candidate Wanted
2 weeks ago
Dublin, Dublin City, Ireland beBeeReservations Full time €45,000 - €55,000Group Reservations Supervisor - Dublin 4 Star Hotel OpportunityThis leading Dublin hotel is recruiting a Group Reservations Supervisor to oversee their group reservations function, ensuring an efficient reservations experience from quotation to contract and handover to operations.The successful candidate will manage all group accommodation enquiries,...
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Hotel Group Reservations Coordinator
4 days ago
Dublin, Dublin City, Ireland beBeeSupervisor Full time €55,000 - €65,000Job Title: Group Reservations SupervisorWe are seeking a highly organized and detail-oriented Group Reservations Supervisor to join our team. The ideal candidate will have excellent communication skills, strong numeracy skills, and a keen eye for detail.About the RoleThe Group Reservations Supervisor will be responsible for managing group reservations from...
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Hotel Reservation Coordinator
2 days ago
Dublin, Dublin City, Ireland beBeeReservation Full time €35,000 - €50,000Job Summary\This exciting opportunity is a great chance to take on a new challenge and develop your skills in hotel reservations.\Key Responsibilities:\\
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Reservations Agent
2 weeks ago
Dublin, Dublin City, Ireland Herbert Park Hotel & Park Residence Full timeJoin to apply for the Reservations Agent role at Herbert Park Hotel & Park Residence1 day ago Be among the first 25 applicantsJoin to apply for the Reservations Agent role at Herbert Park Hotel & Park ResidenceGet AI-powered advice on this job and more exclusive features.Herbert Park Hotel & Park Residence are looking for a Reservations agent to join their...
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Hotel Reservation Management Position
1 week ago
Dublin, Dublin City, Ireland beBeeSupervisor Full time €55,000 - €80,000Reservation Supervisor OpportunityManage day-to-day operations in the reservation office, ensuring efficient hotel revenue system updates and guest requests fulfillment. Collaborate with Revenue Manager and DOS for effective department management.Required Skills and Qualifications:1 year of experience in a similar roleExcellent organizational skills and...
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Reservations Agent
1 week ago
Dublin, Dublin City, Ireland Dalata Hotel Group Full timeJob Ref: DAL2283 Branch: Clayton Hotel Burlington Road Location: Clayton Hotel Burlington Road Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Posted date: 15/07/2025 Closing date: 17/08/2025 Reservations Agent Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge...