▷ Urgent Search: Service Advisor

24 hours ago

Kilkenny, Ireland Laharts Full time

The Role:

- Meet and greet all service customers promptly in a professional and courteous manner
- Verify customers’ service needs to ensure that all customers concerns are correctly captured on job cards
- Record customers details accurately, clarify payment options and confirm time for pickup
- Promote the sales of appropriate services, parts, and accessories associated with service requirements
- Check on progress of services to vehicles, contact customer to receive approval and authorisation regarding any changes in the cost-estimate, promised time of delivery
- To deliver customer satisfaction scores in line with brand standards

The Candidate:

- Excellent customer service skills and professional appearance
- Ability to work well in a process driven environment
- Ability to sell identified items from Technicians VHC reports
- Strong oral and written communication skills
- Demonstrable ability to meet and exceed targets
- IT Literate including Microsoft Office suite
- Self-motivating and able to manage own workload
- A friendly and professional manner
- Highly organised and focused
- Excellent numerical skills
- Full driving license

What we offer:

- Performance Bonus
- A clean and safe working environment
- Benefits Competitive Salary

Ref: Service Advisor - Kilkenny

Closing Date 31/12/2025

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