▷ High Salary Operations Supervisor

3 days ago


Cork, Ireland Amazon Full time

Der operative Geschäftsbereich ist das Herz von Amazon. Ein effektiv ablaufender Betrieb trägt dazu bei, dass Artikel bearbeitet und rechtzeitig an unsere Kund:innen versendet werden. Als Operations Lead/Supervisor erlebst Du, wie alle unterschiedlichen Teile des Betriebs funktionieren und trägst zu einem reibungslosen Ablauf bei.
Du fungierst als erste:r Ansprechpartner:in für Teammitglieder während ihrer Schicht und hilfst ihnen beim Befolgen der Prozesse, die Deine Manager:innen eingeführt haben. Du sammelst praktische Erfahrung und benutzt analytische Systeme, die zum Erfolg unseres Unternehmens beitragen.

Key job responsibilities

1. Messung und Überwachung von Arbeitsflüssen, Verfolgen der Leistung am Standort und Bereitstellung wichtiger Schichtinformationen an die Schicht-/Bereichsleiter:innen im Betrieb, um für schichtübergreifende Operational Excellence zu sorgen.
2. Unterstützung und Schulung von Mitarbeitenden, damit diese großartige Leistungen erbringen können, und Beaufsichtigung ihrer täglichen Aufgaben.
3. Unterstützung des/der Schicht-/Bereichsleiter:in bei Projekten zur Prozessverbesserung, Förderung eines sicheren Arbeitsumfelds und Erhöhung des Mitarbeiterengagements.
4. Zusammenarbeit mit anderen Abteilungen, um Lösungen für häufige Probleme zu finden oder Bedürfnisse in wichtigen Leistungsbereichen zu erfüllen.
5. Nutzung von Datenanalysen, um Möglichkeiten zur Optimierung von Sicherheit, Qualität und Produktivität zu finden.

A day in the life

Als Operations Lead/Supervisor arbeitest Du an einem unserer Betriebsstandorte. Du unterstützt Deine:n Schicht-/Bereichsleiter:in bei der Durchführung des Schichtplans. Du hilfst bei der Vorbereitung von Schichtbesprechungen mit Deinem Team und überwachst Verfahren und Abläufe. Damit stellst du sicher, dass Sicherheitsregeln, Qualitätssicherungsprozesse und die Prioritäten für den Tag befolgt werden.
Probleme, die Du bemerkst, eskalierst Du an Deine:n Manager:in. Gelegentlich agierst Du auch selbst als Schichtleiter:in und bietest Deinen Mitarbeitenden die notwendige Anleitung, um ihre Aufgaben zu erledigen. Bei Bedarf unterstützt Du Deine:n Schicht-/Bereichsleiter:in bei der Schichtplanung und sorgst dafür, dass zu Stoßzeiten genügend Teammitglieder eingeteilt sind.

About the team

Amazon Extra Large (AMXL) ist für schwere oder sperrige Artikel wie Möbel und große Haushaltsgeräte zuständig. Unser Team managt den gesamten Service von der Beschaffung über die Lieferung bis hin zu Produktrücksendungen. Die erweiterte Kundenbetreuung unterscheidet diesen Service von den anderen. Neben der Lieferung von Sperrgut erledigen wir auch das Auspacken, Montieren und Installieren der Neuware und kümmern uns auf Wunsch um den Abtransport der Altgeräte. Unser Fokus liegt auf Sicherheit, Produktivität und Innovation. Wir sorgen dafür, dass Kund:innen sperrige Artikel einfacher und bequemer kaufen und erhalten können.
Wir haben ehrgeizige Pläne, darunter den Ausbau unseres Netzwerks spezieller Logistik- und Verteilzentren im gesamten Vereinigten Königreich und in Europa. Unsere Kolleg:innen an den Logistikstandorten arbeiten gelegentlich auch in der Nachtschicht. Die meisten unserer Teammitglieder arbeiten jedoch tagsüber. Unser Team umfasst Mitarbeitende aus den Bereichen Betriebswirtschaft, Lieferkette, Business Intelligence und Programmmanagement. Wir alle spielen eine entscheidende Rolle dabei, diesen Teil unseres Unternehmens weiterzuentwickeln.

Minimum Requirements

1. Fortgeschrittene Deutschkenntnisse in Wort und Schrift.
2. Erfahrung in der Arbeit mit Datenanalytik und deren Anwendung zur Problemerkennung.
3. Erfahrung mit MS Office (Word, Excel, Outlook) im beruflichen Umfeld.
4. Erfahrung im Stakeholdermanagement, einschließlich Aufbau und Pflege professioneller Beziehungen.
5. Erfahrung in der Arbeit in einem Betriebsumfeld, beispielsweise in Logistik, Einzelhandel, Gastgewerbe oder im Kundenservice.
6. Fortgeschrittene Englischkenntnisse.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

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