Account Director
2 weeks ago
Account Director - Foodservice (FTC 1 year)
Requisition ID: 56368
Position Type: FT Fixed Term
Workplace Arrangement:
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role
We are currently looking for an Account Director who will manage a relevant customer which is pivotal for the company. The candidate can be based in either Ireland (hybrid working model) or the UK (home-based contract).
Key responsibilities
1. Lead the customer accounts by leveraging the cross functional team to continuously drive best in class customer experience and deliver on the business growth needs.
2. Customer relationship management locally and globally to ensure effective relationships at all levels & touchpoints.
3. Develop, maintain, and convert the opportunity pipeline in line with Kerry’s strategic goals.
4. Opportunity pipeline management aligned to the business strategies and key financial metrics.
5. Accountable for the understanding of the customer’s objectives & growth strategies and effective communication of these insights to the internal team.
6. Identify relevant insights / needs to achieve value creation for Kerry and the customer.
7. Partner with Marketing & Applications to ensure all engagements are effective & deliver growth.
8. Responsible for account planning through cross-functional collaboration & validation from the customer.
9. Demand forecasting and budget setting with regular internal performance reporting versus targets.
10. Commercial pricing and contract management to minimise risk and deliver sustainable margins.
11. Provides competitor and market intelligence to inform business terms and service level enhancements.
Qualifications and skills
1. Solid Account Management experience.
2. Business Degree or equivalent as a minimum.
3. Foodservice channel experience preferable.
4. Experience of managing Global / Strategic Growth accounts essential.
5. Proven track record of delivering profitable & sustainable growth with a value creation mindset.
6. Strong commercial acumen and analytical skills.
7. Solutions focused and committed to delivering best in class customer experience.
8. Ability to work effectively to deadlines and resilience to adapt when challenges arise.
9. Excellent interpersonal and communications skills with a passion for teamwork.
10. Skilled at building and managing multiple relationships, internally and with the customer.
11. Willingness to travel regularly as part of the role.
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