Billings Operations Manager- D2 immediate

3 days ago


Dublin, Ireland Cpl Resources Full time

My client in the Tech sector has an immediate requirement for a Billings Operations Manager. Hybrid working- D2 ( 3 days in office and 2 from home) Initially a 3-6 month contract with potential to go permanent. Mission: Lead the Billing Ops team to deliver accurate invoicing, clean cash application, and excellent customer experience while improving the O2C engine. Responsibilities Manage team (coaching, capacity/coverage across time zones). Set SLAs/KPIs and run weekly ops reviews; drive continuous improvement. Own bill-run calendar, dunning strategy, dispute resolution policies. Partner with Sales/CS/RevOps/Accounting on pricing, policies, and close. Ensure SOX/controls, audit readiness, and documentation. Qualifications 5 years years in billing/AR/O2C including 2+ years people management. Experience across Stripe Billing, Salesforce/CPQ ( a must),NetSuite ERP( nice to have) Strong operational leadership and stakeholder management. Contact Natasha today to hear more about this role #LI-NB1



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