Field Service Engineer

2 weeks ago

Galway, Ireland Morgan McKinley Full time

Field Service Engineer

Location: Galway (with potential for international travel)
Type: Full-time, Permanent
Salary & Benefits: Competitive base salary + paid travel time, overtime opportunities, pension & healthcare (after 1 year)

About the Role

We are seeking a Field Service Engineer to join a growing technical services team. This role is ideal for an engineer who enjoys variety, independence, and customer interaction. You'll be providing hands-on installation, calibration, training, and support for specialist equipment used in the medical technology sector.

This position involves both technical problem-solving and customer-facing training. You'll be based in Ireland, with a focus on supporting customers in Galway.

What You'll Do

- Install, calibrate, repair, and replace specialist coating machines and friction testers.

- Deliver hands-on training sessions for customer teams (up to 10 people).

- Troubleshoot electrical, mechanical, and electromechanical systems.

- Work in ISO-qualified cleanroom environments.

- Provide service documentation and contribute ideas to improve efficiency.

- Travel globally to customer sites with support from a highly experienced service team.

What We're Looking For

- Technical or Engineering degree (A.A. or Bachelor's).

- 2-4 years' experience in field service engineering or a related maintenance role.

- Strong troubleshooting skills across mechanical and electrical systems (slight emphasis on mechanical).

- Knowledge of ISO 13485 / ISO 9000 standards (or similar regulated environments).

- Excellent communication skills and ability to train customer teams.

- Independent, proactive /"go-getter/" attitude, comfortable with travel.

- Valid driver's license and passport (or ability to obtain).

What's on Offer

- Competitive salary with paid travel time and overtime opportunities.

- Company credit card, flights, rental cars, and mileage fully covered.

- Pension and healthcare after 1 year.

- Extensive training and shadowing support, including opportunities to train abroad.

- Career development into senior engineering roles or leadership of the Irish/EU service function.

- A chance to join a company expanding in Ireland with exciting growth plans.

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