Workshop Supervisor

About NVD: A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. We've established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers' vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today. Role Summary This role is for a highly skilled and experienced Supervisory Technician with a strong background in a workshop environment. The successful candidate will be responsible for leading and motivating a team, ensuring quality control through inspections and audits, and meeting business targets. Key duties include supervising staff, performing quality checks, managing production flow, ensuring compliance with health and safety standards, and continuously improving workshop efficiency. The role requires excellent communication, problem-solving skills, and a commitment to maintaining the company's reputation. A full clean driving license and proficiency in MS Office are also essential. Pay & Benefits Competitive Salary + Bonus Pension Scheme Staff Purchase Schemes: Tyres and Tools Employee Assistance Programme Discounted Gym Membership Bike to Work Key Responsibilities Supervising Workshop Staff Performing quality inspections through various stages of repair Performing final quality audits on completed vehicles Meeting business targets & KPI's agreed with your manager. Promoting and enhancing the company's reputation by ensuring that all contact with customers is maintained at the highest professional level. Work as part of a team and assist colleagues willingly as necessary Contribute to harmonious working relations at all times Develop team skills in all areas of the workshop activity. Ensure all reports are transmitted timely and accurately. Inform or escalate any serious problems as they arise to the Operations Manager so that they may be addressed immediately. Efficient flow of production through the Workshop. Ensure parts, consumables and equipment are available and serviced. Ensure adequate resources for training are in place and required training is carried out to meet normal and seasonal demand. Communicate daily/weekly schedules, deadlines and priorities to staff. Ensure adherence and compliance to all technical, quality, health and safety and environmental processes, policies and procedures to 5'S and ISO standards. Monitor and report on workshop performance. Ensure best practice is utilised and continually improved in terms of health and safety, environment, quality, and efficiency. Manage staff, review performance regularly and take appropriate action when performance exceeds or fails to meet standards, policies, procedures or legislation. Ensure the proper maintenance of all plant and equipment, in conjunction with the Health and Safety Team. Qualifications & Experience Supervisory experience in a workshop environment Qualified Technician with certs Able to motivate and manage a team Able to work with deadlines Self-motivated, enthusiastic and driven Ability to work effectively under pressure Great attention to detail and appreciate quality Strong interpersonal, oral and written communication skills (an honest communicator) Proficient in MS Office software Ability to plan and prioritise effectively Lead by example and willing to support your team in a 'hands on' manner Practical approach to problem solving Full clean driving licence Equal Opportunities Statement National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.