Data & Reporting Business Consultant

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role:

In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.

As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive.

As part of the DOCC Data Enablement team, this role will be responsible for working closely with the UHC Payment Integrity Business Transformation Team to support the successful development and execution of strategic programs associated with Data provisioning for the UHC PI Business. The individual in this role will have the opportunity to work closely with senior leaders, cross-functional teams, and stakeholders across the organization and will play a pivotal role in driving the development of data requirements and reporting capabilities, managing resources, and ensuring the timely and effective delivery of key strategic programs aligned with the provisioning of required data and reports for the business.

The role will support the life cycle of Data and Reporting in the business including Data Acquisition, Data Governance and Quality, Metrics Repository, and Central Intake coordination and organization of all data and reporting needs for UHC PI ensuring business alignment and transparency in the delivery of these data needs. The role will support the effective communication of progress to leadership and stakeholders within both UHC PI and Optum. This role offers an exciting opportunity to contribute to the organization’s strategic growth initiatives while managing data and reporting availability to match the business requirement to operate successfully both today and into the future.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Primary Roles & Responsibilities:

1. Work collaboratively with business partners, SMEs, and stakeholders to ensure a shared understanding of business requirements associated with Data & Reporting.
2. Partner with cross-functional teams, refine requirements, and use it to shape core processes for Data Acquisition, Governance & Control, Metrics Repository, Central intake, management and delivery of desired outcomes.
3. Manage the relationship with business partners to determine their data and reporting needs and ensure details are accurately captured in an inventory backlog system and subsequently delivered against.
4. Align with Delivery partners to ensure appropriate allocation of work within defined parameters and ensure ongoing tracking of progress toward closure.
5. Take a leadership role in communicating progress to Leadership and our partners, ensuring delivery partners maintain an accurate status on ongoing committed work schedules.
6. Support the development of Mitigation and resolve risks and issues associated with capability delivery.
7. Prepare and present information to leadership for next steps and decision making.
8. The role will also support the evolution and management of the central Data Repository which is a critical component of the Data system within the organization, ensuring it is the primary single source of truth for data and aligns with partners and stakeholders.

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

1. BS/BA in business and/or healthcare related fields.
2. Demonstrated experience as Business Analyst or Project Manager within medical claims or payment operations.
3. Experience with advanced use of data systems and the curation of data from different sources in a structured process.
4. Demonstrated experience in gathering and evaluating requirements and translating business requirements.
5. Proficiency in managing and transitioning reporting tasks, ensuring accuracy and timeliness.
6. Solid working knowledge of how to execute on project deliverables in a fast-paced environment.
7. Intermediate level of experience with Microsoft Office products (Excel, Word, Visio, PowerPoint).

Preferred Qualifications:

1. Strong analytical and problem-solving skills.
2. Experience managing business partners in a matrix organization.
3. Experience working directly with senior level business stakeholders.
4. Experience with US Healthcare.
5. Experience with Financial Analysis and Budget Control.
6. Highly collaborative individual with ability to influence others and build strong relationships with internal and external stakeholders.
7. Ability to develop solid networks and ensure collaboration and consensus building.
8. An ability to communicate complex and technical issues to diverse audiences.
9. Self-directed and able to drive detailed solutions to completion with minimal oversight.

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. 2024 Optum Services (Ireland) Limited. All rights reserved.

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