IT Coordinator

IT Coordinator   We here at Osborne are currently hiring an IT Coordinator on behalf of our client, one of Ireland's leading engineering companies located in Dublin 22. The ideal candidate will have a 2 years’ experience and will be reporting to the IT Director.   ****This role is fully onsite***   Package: Salary – Up to €40,000 DOE Monday to Friday fully onsite Free parking onsite Responsibilities: Co-ordinate and track IT service requests and escalations with our Managed Service Provider (MSP) Assist in maintaining IT documentation, including policies and procedures, change requests, incident reports, asset registers, software licensing etc. Support and track the procurement of IT equipment and software, including vendor liaison, order co-ordination and asset/license tracking Help manage Software licensing, renewals and compliance tracking Assist with onboarding and offboarding processes such as account setup, hardware allocation and return Gather feedback from Users and identify recurring issues as areas for improvement Act as a point of contact for IT related queries and escalate appropriately internally and with the MSP as required Build and maintain a comprehensive suite of system documentation Required experience: A minimum of 2 years’ experience in a similar role is essential Strong foundational IT knowledge a necessity Previous experience in an IT support and co-ordination role Experience working with or alongside an MSP would be advantageous Understanding of IT infrastructure, systems and terminology Strong organisational and administrative skills Excellent communication and co-ordination abilities Comfortable working with third party vendors and service providers Proficient in Microsoft 365 applications For more information, please apply through the link provided for the attention of Shreya Thornton or call Osborne on (045) 579 066. If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDTHORNS