Distribution Manager

We're looking for a proactive and collaborative Distribution Manager to oversee the smooth running of our busy European Distribution Centre and play a key part in managing our team and supporting our pharmaceutical clients' critical supply chains.

Key Responsibilities:

Warehouse Management

- Oversee the daily workload and performance of warehouse operations in accordance with the business' requirements and KPI's.
- Ensure successful collaboration with the wider EDC team and other internal BU/support function stakeholders to support smooth receiving, storage, and dispatch processes.
- Develop and oversee a schedule of adherence metrics for key compliance activities in the warehouse e.g. inbound, outbound, returns process
- Support and monitor PPM schedule adherence and the management of contractors on site
- Act as SME for the equipment and monitoring systems on site including BMS, HVAC & Elpro
- Support shipping validation scheduling/execution requirements

Distribution Logistics

- Support the team with advice on planning and executing last-mile deliveries with adherence to regulatory requirements.
- Oversee shipment tracking and support issue resolution related to delays or non-conformities.

Compliance & Continuous Improvement

- Ensure site adherence to GMP/GDP standards and internal SOPs across all supply chain activities.
- Identify opportunities for operational efficiency and lead on improvement initiatives in collaboration with other internal/external stakeholders for the site and wider group
- Proactively manage work on QMS records including ensuring that non-conformances, change records and CAPAs are actioned and resolved in good time.
- Support documentation updates including new SOP generation.
- Lead the EDC site audit readiness program and audit tours as required.
- Strictly adhere to all company safety policies and act as a H&S champion, proactively supporting new and existing safety programs

Demand & Resource Planning

- Work closely with the Planning Manager to assist in forecasting demand in collaboration with clients and internal stakeholders.
- Support site resource planning and allocation to meet service levels and client KPIs.
- Implement on the floor visual tools to enable the day to day resource management across Inbound and Outbound.

Inventory Management

- Site oversight for monitoring stock levels, reorder points, and shelf-life-sensitive products, working closely with the Inventory team
- Participate in cycle counts, stock reconciliation, and inventory optimization activities.
- Become a system SME on Oracle to comfortably troubleshoot and resolve issues

People Management

- Build and manage a high-performing, collaborative team that works in line with the Group's values at all times
- Provide direction and guidance to direct reports in managing their daily work priorities and that of their teams
- Ensure the appropriate level of resource and expertise is in place and that this is structured in the most effective way to deliver the strategy
- Support the Distribution Director with the site people plan, to include:

- Ensuring that the team have clear objectives and development plans in place
- Planning for talent management, succession planning and retention
- Providing regular feedback to direct and indirect reports
- Proactively address underperformance
- Recognise and celebrate success on a team and individual level
- Ensure all training is complete on time.

- Ensure effective communication of key messages to the team from across the Group

- Demonstrable experience working in a warehouse or manufacturing environment
- Bachelor's degree in Business, Supply Chain Management, Engineering or STEM subject
- Prior experience of working to GDP/GMP standards is advantageous
- Previous experience in the pharmaceutical or healthcare logistics sector is desirable for this role
- Demonstrable people management experience, with a willingness to support developing teams, is essential
- Previous ERP systems experience, particularly Oracle, is advantageous for this position
- Excellent communication skills, both written and verbal, with the ability to build stakeholder relationships at all levels
- Strong analytical and problem-solving skills
- Attention to detail and commitment to maintaining high operational standards.
- Proficiency in Microsoft Excel, Word and Power Point
- Ability to work independently and collaboratively as part of a team.
- Proactive and motivated approach, with a view to implement continuous improvement and best practice processes

- 27 days holiday, plus public holidays
- Annual discretionary bonus scheme
- Pension contributions & Life Assurance scheme
- Annual salary review
- Enhanced Employee Assistance Programme
- Shopping discounts with retailers
- Long service awards
- Recognition scheme & employee of the year awards

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