Practice Director

Join Our Leadership Team in Waterford – Shape the Future of Veterinary Care as a Practice Director

Are you ready to lead a dedicated team, influence positive change, and drive exceptional veterinary care? We're looking for passionate leaders to join City Vets and The Pet Hospital in Waterford city, part of IVC Evidensia – the world's leading provider of veterinary services.

The Opportunity

Position: Practice Director

Type: Full-Time, Permanent

Location: Waterford city, Co. Waterford

Salary: Competitive and commensurate with experience, plus participation in a discretionary bonus scheme for directors

Relocation: Up to €5,000 relocation allowance available to support your move

Hours: 40 hours/week, 5 days

Join our dedicated team at City Vets, Waterford, a well-established veterinary practice providing high-quality care to pets and their owners. We are seeking a motivated and skilled Practice Director to oversee the day-to-day operations, ensure the smooth running of our clinic, and support our staff in delivering exceptional service.

Key Responsibilities

As a Practice Director, you will be responsible for overseeing the daily operations of our veterinary practice, ensuring efficient workflow and providing exceptional client care. Your key responsibilities will include managing the practice's financial performance, such as budgeting, invoicing, and ensuring profitability. You will implement and maintain health and safety protocols to ensure compliance with relevant regulations, and handle HR tasks including recruitment, training, and staff development. A key part of your role will be fostering a positive, collaborative work environment to promote high team morale, as well as managing inventory, ordering, and maintaining supplies and equipment. You will monitor client satisfaction and promptly address any concerns, while working closely with the senior management team to develop and implement strategies for practice growth.

What We're Looking For

We're looking for a candidate with previous experience in a veterinary practice management role, or equivalent leadership experience in a healthcare setting. The ideal candidate will possess strong leadership, organisational, and interpersonal skills, along with financial acumen, including experience in budgeting and managing a P&L. A proactive approach to problem-solving and improving practice efficiency is essential, as well as excellent communication skills to effectively engage with both the team and clients.

About City Vets

We're a well-established, respected companion animal hospital right in the heart of Waterford—recently crowned one of Ireland's best places to live. Our friendly, professional team is made up of 5 vets, 4 nurses, and stellar support staff who take pride in delivering the highest standard of care.

At City Vets, you'll experience:

- A consistently strong surgical caseload offering varied, interesting challenges every day
- Modern facilities including digital radiography, tonometry, and blood pressure monitoring
- A culture of collaboration where your expertise is valued and your growth supported

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from -

Work-life balance & Employee Wellbeing

- 6.4 weeks annual leave (inclusive of bank holidays)
- Additional holiday entitlement for your birthday
- Employee Assistance Programme: 24/7 confidential helpline
- Enhanced family-friendly policies, including maternity/paternity/adoption pay
- Initiatives focused on colleague wellbeing
- Paid bereavement leave & Company sick pay

Development

- Annual CPD allowance with paid CPD days pro rata for Veterinary Professionals
- Full Support and Funding of any Certificates / Diplomas / PhD's you may want to pursue
- Career Progression Opportunities, both clinical and non-clinical
- Annual pay reviews
- Company pension scheme
- Pawesome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
- Cycle to Work Scheme
- Free flu inoculations
- Discounted treatment for your own pets at any IVC Evidensia practice

As a BAME and LGBTQIA+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Ready to lead with impact? Apply today and take the next step in your veterinary leadership journey.

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