
Retail Betting Assistant
5 days ago
Starting Salary: €14.00 per hour
Your Role in the Team
Are you a proactive and motivated individual passionate about achieving results? Do you have the ability to meet shop goals and targets? No prior experience in the betting industry is necessary, as full training will be provided—your attitude is what matters If this sounds like you, keep reading
As a Retail Betting Assistant at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role involves engaging warmly with every visitor, providing excellent service, and creating a friendly atmosphere. Your enthusiasm for technology will help promote our online and retail products and services, ensuring each customer enjoys their time with us. Join our team and be a key player in delivering exceptional hospitality in the dynamic world of retail betting
How you’ll do it
We seek individuals who will exceed customer expectations, build effective relationships, and foster a warm, positive environment. Your primary responsibilities include hosting customers, cross-selling retail and online products, clearly communicating answers to queries, and informing customers about our latest promotions.
Additional duties include:
Assisting customers with placing bets via terminals, phone, and in-shop transactions
Maintaining high standards of shop presentation to create an inviting environment
Stepping up to guide operations in the absence of the Shop and Deputy Manager
Adapting to different situations while remaining customer-focused
Fulfilling social responsibility duties by adhering to guidelines and regulations
What we offer
Competitive salary with increases after 12 months
Premium pay for overtime, Sundays, and bank holidays
Paid rest breaks
Flexible work patterns
Performance bonuses and promotional rewards
Family leave options (maternity, paternity, adoptive, parental, wedding leave)
Company Sharesave Scheme (25% discount on Flutter Shares)
Life cover
Company pension scheme
Company sick pay
Wedding leave
Discounted health insurance
Employee Assistance Programme (up to 6 free counselling sessions)
Financial wellbeing platform – NUDGE
Company social events
Group discount scheme
Eyecare vouchers
Cycle to work scheme
Tax saver tickets (bus/rail)
Our Values
Customer First, Always | Change The Game | Win Together | Free To Be Me
These values reflect what matters most to us and guide our decisions, representing our beliefs and how we operate at Paddy Power.
We’re committed to being an inclusive employer and encourage applicants from all backgrounds, ways of thinking, and working styles. Everyone brings unique perspectives and experiences; you don't need to meet all listed requirements to apply.
If you need adjustments to make this role accessible, please let us know, and we will do our best to accommodate you.
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