Senior QA Manager

Overview

Defines, implements and manages strategies and is responsible for the end-to-end delivery of quality assurance projects, combining general overall expertise with project management skills. Independently owns delivery of projects, managing multi-disciplinary teams and working closely with clients to develop an understanding of their business strategy, ensuring that the project infrastructure is managed to provide agreed levels of service.

Responsibilities

- Responsible for the quality assurance services within complex, significant and high risk projects. Monitors and controls resources, revenue and capital costs against the project budget.
- Responsible for hiring, developing and retaining specialists.
- Builds long-term, strategic relationships with senior stakeholders and maintains strong understanding of the clients’ industry and business.
- Actively monitors emerging technologies and market trends, identifies process improvements, and contributes to quality assurance standards and definition of best practice at the project level.
- Leads project reviews and advises others on the design of the process in the field of quality assurance.
- Responsible for defining the kinds of environments required, appropriate tooling, roles and skills and the quality process given the overall development process within projects.
- Facilitates scoping and business priority setting for large or complex project changes, obtaining formal agreement from a large and diverse range of potentially senior stakeholders and recipients to the scope and requirements, plus able to establish a base-line on which delivery of a solution can commence.
- Delivers in capability assessment/audits, benchmarking, reporting and evaluation. Reviews and predicts any potential areas of deficit/risks and takes preventative action. Able to assess and advise on the practicality of process alternatives, initiate and direct improvements.
- Provides input for overall delivery models and assists sales with pre-sales activity. Reviews new business proposals and provides advice on compliance issues.
- Maintains awareness and ensures correct commercial cover for responsible accounts.

Qualifications

Essential:

- Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
- ISTQB Advanced.
- Project Management qualification.

Desirable:

- Additional course or certification in Quality Assurance.
- Certification in ITIL preferred.
- Management qualification.

Essential skills

General:

- Excellent client management skills, experience in creating and putting into effect a clear long term vision of multiple client delivery success.
- Experience in negotiating with internal and external stakeholders to advance the interests of the organisation and developing strategies and action plans that reflect an in-depth understanding and assessment of client issues.
- Has achieved 'Thought Leader' status within the industry.
- Sets out to become one of the industry benchmarks, setting the standards by which others measure their success.
- Experience of delivering and translating the vision, mission, and strategy into projects and initiatives with milestones and delivery schedules.
- Applies insight, originality and a broad perspective to generate revolutionary technical solutions with teams.
- Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation.
- Excellent communication and presentation skills, experience in initiating open and candid relationships with people at all levels. Demonstrates confidence in influencing and explaining things well to compel others.

Technical:

- Has advanced level of general overall QA expertise with a strong background in managing QA projects whilst providing leadership to teams. Has strong project management skills.
- Evidence of in-depth application/technology and domain knowledge and viewed as an expert in multiple areas, specifically QA management.
- Strong knowledge of emerging technologies and market trends and able to assess impact on business strategies, benefits and risks.
- Experience in influencing senior level clients and project teams through change management initiatives, ensuring that the infrastructure is managed to provide agreed levels of service.
- Experience in anticipating problem areas and using formal methodologies to forecast trends and define innovative strategic choices in response to the potential implications of multiple integrated options.
- In depth knowledge in enterprise software solutions and experience in providing management to QA teams.
- Experience in working closely with clients to develop an understanding of their business strategy and architecting solutions based on that.

Management:

- Excellent people management skills, acts as a role model for continuous learning and development, challenges others to reflect and learn.
- Experience of managing people and creating an environment that celebrates both successes and failures.
- A proven record in setting and working to visionary but attainable goals, making judgements and implementing them successfully.
- Experience in hiring, developing and retaining the best talent.

Budget:

- Ability to manage own expenses and ensure adherence of others to the expense policy.
- Direct budget responsibility for all areas which fall under area of accountability.
- Participate in development of departmental budgets.
- Proven ability in monitoring and controlling resources, revenue and capital costs against the project budget and managing expectations of all project stakeholders.

Benefits

At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.

We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.

By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.

- Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges.
- We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects.
- Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses.
- Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more
- Always working as one team, our people are not afraid to think big and question the status quo.

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.”

At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV’s and will consider your application in line with the values, requirements and role competencies.

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