Software Development Engineer, Amazon Connect, Amazon Connect
4 weeks ago
Software Development Engineer, Amazon Connect, Amazon Connect
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Are you inspired to work with a team that launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?
Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award-winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, and Amazon Kinesis to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.
We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.
Key job responsibilities
As a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data, and more.
Minimum Qualifications
1. 3+ years of non-internship professional software development experience
2. 2+ years of non-internship design or architecture (design patterns, reliability, and scaling) of new and existing systems experience
3. Experience programming with at least one software programming language
4. 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
5. Understanding of telecom protocols (SIP, RTP)
6. Knowledge of telecom principles and terminology including DIDs, Toll Free numbers, LATA OCN, and NPA-NXX etc.
7. Ability to capture and analyze RTP streams as related to voice quality traditional KPI’s such as MOS, Jitter, Latency, Packets Loss
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon Accommodations for more information.
This position will remain posted until filled. Applicants should apply via our internal or external career site.
#J-18808-Ljbffr
-
Dublin, Ireland Amazon Full timeSoftware Development Engineer, Amazon Connect, Amazon ConnectJob ID: 2896018 | Amazon Data Services Ireland LimitedAWS Solutions provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Solutions group...
-
Dublin, Dublin City, Ireland Amazon Data Services Ireland Limited Full timeAWS Solutions provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Solutions group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including...
-
Dublin, Dublin City, Ireland Amazon Full timeSoftware Development Engineer, Amazon Connect, Amazon ConnectJob ID: | Amazon Data Services Ireland LimitedAWS Solutions provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services.The AWS Solutions group includes...
-
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:Software Development Engineer, Amazon Connect, Amazon Connect, DublinClient:Amazon Data Services Ireland LimitedLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:0d27a23c5b95Job Views:2Posted:15.03.2025Expiry Date:29.04.2025Job Description:AWS Solutions provides horizontal and...
-
Software Development Engineer, Connect, Connect
4 weeks ago
Dublin, Dublin City, Ireland Amazon Full timeSoftware Development Engineer, Amazon Connect, Amazon ConnectJob ID: 2896018 | Amazon Data Services Ireland LimitedAWS Solutions provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Solutions group...
-
Software Development Engineer, Connect, Connect
4 weeks ago
Dublin, Dublin City, Ireland Amazon Full timeSoftware Development Engineer, Amazon Connect, Amazon ConnectAs part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses...
-
Software Development Engineer, Connect, Connect
4 weeks ago
Dublin, Dublin City, Ireland Amazon Full timeSoftware Development Engineer, Amazon Connect, Amazon ConnectAWS Solutions provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Solutions group includes services such as Amazon Connect (a cost-effective...
-
Software Development Engineer, Connect, Connect
4 weeks ago
Dublin, Dublin City, Ireland Amazon Full timeSoftware Development Engineer, Amazon Connect, Amazon ConnectAWS Solutions provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services.The AWS Solutions group includes services such as Amazon Connect (a cost-effective...
-
Dublin, Dublin City, Ireland Amazon Full timeAre you excited about the opportunity to transform the customer experience with innovative technology? Do you want to be part of a fast-growing business soon after launch and shape the technology and product as we grow?We are seeking talented software development engineers to join our Amazon Connect team and contribute to the development of next-generation...
-
Software Development Engineer, Connect, Connect
4 weeks ago
Dublin, Dublin City, Ireland Amazon Full timeAWS Solutions provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Solutions group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including...
-
Dublin, Dublin City, Ireland Amazon Full timeSoftware Development Engineer, Amazon Connect, Amazon ConnectAWS Solutions provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Solutions group includes services such as Amazon Connect (a cost-effective...
-
Software Development Engineer
7 days ago
Dublin, Dublin City, Ireland Amazon Full timeCompany OverviewAmazon Lab126 is an inventive research and development company that designs and engineers high-profile devices like Alexa, FTV, and Kindle family of products. Founded in 2004 as a subsidiary of Amazon, we have worked to produce best-selling e-readers and tablets, as well as new inventions like Fire TV and Alexa.Job DescriptionWe are looking...
-
Dublin, Dublin City, Ireland Amazon Full timeSoftware Development Engineer, Devices and ConnectivityJob Description - Connectivity SDEAmazon Lab126 is an inventive research and development company that designs and engineers high-profile devices like Alexa, FTV, and Kindle family of products.Lab126 began in 2004 as a subsidiary of , Inc.Since then, we have worked to produce best-selling e-readers and...
-
Network Development Engineer, Direct Connect
4 weeks ago
Dublin, Dublin City, Ireland Amazon Full timeJob ID: 2859408 | Amazon Data Services Ireland LimitedAmazon Web Services (AWS) offers a broad set of global compute, storage, database, analytics, application, and networking services that help organizations move faster, lower IT costs, and scale applications. Our services are trusted by the largest enterprises and the hottest startups to power a wide...
-
Dublin, Dublin City, Ireland Amazon Full timeSoftware Development Engineer, Devices and ConnectivityJob Description - Connectivity SDEAmazon Lab126 is an inventive research and development company that designs and engineers high-profile devices like Alexa, FTV, and Kindle family of products. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc. Since then, we have worked to produce best-selling...
-
Network Development Engineer, Direct Connect
4 weeks ago
Dublin, Ireland Amazon Full timeAmazon Web Services (AWS) offers a broad set of global compute, storage, database, analytics, application, and networking services that help organizations move faster, lower IT costs, and scale applications. Our services are trusted by the largest enterprises and the hottest startups to power a wide variety of workloads. The AWS Direct Connect team delivers...
-
Global Connectivity Solutions Engineer
2 days ago
Dublin, Dublin City, Ireland Amazon Full timeAmazon is looking for a talented Fiber Delivery Technical Infrastructure Program Manager to join its global connectivity solutions team. As a key member of this team, you will play a critical role in developing and scaling one of the world's largest and most complex networks.About the Team:The global connectivity solutions team at Amazon is responsible for...
-
Dublin, Ireland Amazon Full timeSoftware Development Engineer II, Amazon Amazon’s Intelligent Cloud Hosting (ICON) team is looking for a Software Development Engineer (SDE) to join our team! Our team is responsible for hosting Amazon’s websites, which includes all of Amazon’s global marketplaces and partner portals as well as consumer experiences like Kindle, Alexa, Amazon Video,...
-
Connectivity Systems Software Expert
7 days ago
Dublin, Dublin City, Ireland Amazon Full timeWe are looking for a talented Software Development Engineer to join our Connectivity Systems software team at Amazon. As a key member of the team, you will be responsible for improving the management plane, implementing new customer features, and enhancing our automation and fleet observability.In this role, you will focus on L3+ in the network software...
-
Dublin, Ireland Amazon Full timeSoftware Development Engineer, Amazon Foundational Security Services Job ID: 2890180 | Amazon Development Centre Ireland Limited When was the last time you heard of a cyber-attack that took down a host of companies due to poor Authentication controls? Likely a few times in the last few months. At Amazon Web Services (AWS), our team is building out a...
