Digital Asset Coordinator

Company: Virgin Media Television

Position: Digital Asset Coordinator

Location: Dublin

Contact:

Address: Westgate Business Park, Ballymount, Dublin 24

About Virgin Media:

Virgin Media is the leading connected entertainment cable and broadcast business in Ireland. Every day we deliver connections that really matter for Irish Consumers and Businesses with multi award-winning services including broadband, TV, mobile and home phone. Our Virgin Media Business division provides the fastest broadband speeds and connectivity solutions for entrepreneurs, businesses and the public sector.

Virgin Media Television, our broadcast division, is Ireland’s number one commercial broadcaster offering three free-to-air channels: Virgin Media One, Virgin Media Two, Virgin Media Three, as well as the Virgin Media Player. We are a significant investor in home produced content, including news, current affairs and drama, as well as offering the best in international programming. Virgin Media Sport and our 6 Extra Sport channels offer extensive sports coverage across the UEFA Champions League and the UEFA Europa League. Our advertising sales agency, Virgin Media Solutions, creates unique, innovative campaigns for our business and for third party clients across the UK and Ireland.

Virgin Media is part of Liberty Global, one of the world’s leading converged video, broadband and communications companies, with operations in six European countries.

Role Overview:

At Virgin Media Television, we are looking for a Digital Asset Coordinator to join our team in Operations. The Digital Assets team is a core operational team within Virgin Media Television, responsible for the editing, encoding and timely delivery of all Video on Demand content for our website and Virgin Media Player across multiple platforms. This role involves irregular hours and weekend work.

Specific Duties & Tasks:

- Creation of assets and input of metadata into the Content Management System
- Monitor deliveries through various stages - from metadata creation to appearance on platforms, remedying issues when required
- Develop strong relationships and liaise closely with our platform partners to address any file failures and ensure file deliveries are complete
- Closely monitor VOD platforms to ensure that all content is represented accurately and address any inconsistencies
- Liaise closely with the Commercial Department to ensure requests from our advertising partners are dealt with accurately and timely
- Monitor external customer enquiries and resolve/escalate user issues
- Work closely with our development team and internal tech team, logging technical issues as they arise
- Develop strong working relationships with internal stakeholders
- Generate creative concepts for VOD, consistent with key messages and major initiatives
- Manage VOD Box Set campaigns from encoding and delivery to presentation on platforms and promotion on social
- Work closely with our Ad Operations team to deliver campaigns across multiple platforms
- Manage the encoding, delivery and promotion of commercially produced VOD campaigns on Virgin Media Player
- Manage and publish content to the Virgin Media Television website, adding new information as required
- Media Asset Management
- Write concise, eye-catching, on-brand and innovative copy for the B2B website
- The above list is not exhaustive. The digital landscape is rapidly changing, and you will be expected to perform duties as necessitated by your changing role and the overall business objectives of the Company.

Skills & Expertise:

- Experience with multiplatform/VOD materials delivery
- Knowledge of Avid based editing systems, or similar
- At least 1 year of editing experience
- Understanding of broadcast video file formats and standards
- Ability to multi-task and troubleshoot to resolve issues and shift priorities with ease

The Person:

- First-class problem-solving skills
- The ability to communicate effectively and efficiently with the business
- Ability to work in a fast-paced environment and embrace change
- High attention to detail
- A methodical approach to tasks and project work
- Resourceful and self-motivating, with a collaborative approach
- Excellent time management and organization skills
- Flexible approach to working a shift pattern

Virgin Media is an equal opportunities employer. Having a diverse workforce is critical to the success of our business.

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