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IT Delivery Manager
Posted today

Job Description
Our Story

Unum Technology Centre in Carlow serves as a strategic software development and IT services centre supporting Unum, a leading provider of income protection in the US. Our team of IT professionals build solutions and critical business applications to digitally transform the way we do business.

We're looking for an aspiring leader to step into an entry‑level IT Management role, overseeing a small to mid‑size team within Agile, Infrastructure, or Operations. You'll be responsible for driving the delivery of high‑value solutions, optimizing team performance, and fostering a culture of growth through coaching and development. Working closely with product owners and IT leadership, you'll ensure a steady pipeline of impactful work while building your leadership career in a dynamic, tech‑driven environment.

The Role

Lead and Inspire: Oversee the team's overall delivery, proactively addressing challenges and ensuring alignment with business goals.

Drive Agile Excellence: Collaborate with Product Owners and team members to prioritize initiatives and sprint goals. Champion Agile best practices including test‑driven development, peer reviews, CI/CD, and retrospectives.

Remove Roadblocks: Identify and eliminate obstacles that hinder team performance and delivery.

Strategic Execution: Translate business strategies and roadmaps into actionable backlog items, ensuring a steady flow of high‑value work.

Optimize Performance: Leverage metrics and tools to monitor team efficiency and implement improvements.

Foster Talent: Mentor and coach team members, support career development, and cultivate a culture of continuous learning and innovation.

Build Resilient Teams: Promote cross‑training, skill development, and self‑organization to create agile, empowered, and collaborative teams.

Champion Innovation: Encourage creative problem‑solving and the adoption of emerging technologies to drive business value.

Support Operational Excellence: For Infrastructure and Operations teams, ensure service delivery is cost‑effective and benchmarked against industry standards.

Collaborate and Influence: Work closely with leadership and peers to enhance resourcing strategies and support organizational change.

What You Offer

A bachelor's degree in Computer Science or equivalent technical experience.

5+ years of experience in IT or a related technical field.

Strong background in software development or technology operations, with deep knowledge of relevant technical disciplines.

Proven experience in Agile/Lean leadership, with a track record of building and developing high‑performing teams.

Excellent coaching and mentoring skills, with the ability to identify and close skill gaps.

Proficiency in facilitating effective meetings and influencing stakeholders at all levels.

Strong interpersonal and communication skills, with the ability to engage and inspire diverse teams.

A passion for continuous improvement, innovation, and delivering measurable business outcomes.

Experience as a Scrum Master or Kanban Lead is a plus.

Up‑to‑date knowledge of emerging technology trends and how they can be leveraged for competitive advantage.

Hybrid
What We Offer
Our size and successful history in Carlow means we can offer you exceptional development and progression, supported by continual learning programs, IT Certifications & third level tuition reimbursement. We offer work‑life‑balance with flexible working arrangements (including hybrid) and initiatives in support of your well‑being. Our attractive range of benefits and reward initiatives includes competitive compensation, 25 days annual leave, paid health insurance, pension scheme, annual performance‑based bonus, paid maternity/paternity/adoptive leave, reward programs, and an opportunity to engage with charity and community activities.

Company
Unum

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