Systems Support Engineer

3 days ago


Cork, Ireland Cognizant Technology Solutions Ireland Full time

About the Company: Cognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance. Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services. Operating across 5 continents and with over 300.000 skilled employees, Cognizant partners with the leading Life Sciences companies globally to provide performance improvements, reduced costs and improve time to market. We are your single end to end partner for consultancy, design implementation, optimization and support for all applications in the Pharmaceutical and Biotechnology Manufacturing stack. We're looking for dedicated, innovative and driven talent to join our expanding team. Requirement: Core functions of the role include Incident Response, Backup Monitoring, Disaster Recovery, Account/Group Management, Supporting Service Providers, Patch Deployment. Experience with Service Now, Trackwise, Veeva Quality Docs, ALM, Smart Lab, Empower an advantage. Essential Skills: Minimum 5 years experience in a Pharma/Biotech environment. Strong knowledge of 21 CFR Part 11, EU GMP Annex 11 principles. Ability to write and execute Change Controls, Work Items and CAPAs. Experience implementing changes for IT applications in a GMP environment. Ability to write SOPs and other validation deliverables such as Design Specifications, System Overviews and Security Plans. Experience leading and writing deviation investigations. Strong oral and written communication skills. Self-motivated, detail-oriented and excellent organizational and time management skills Skills: GMP CSV GAMP5 DATA INTEGRITY IT APPLICATIONS PRODUCT LIFE CYCLE



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