▷ Urgent Search: Hebrew-speaking Community Engagement Analyst

4 hours ago


Dublin, Ireland CPL Full time

Our client is a leading IT Consulting and software development company, specializing in digital transformation, cloud solutions and data analytics, who is looking for passionate Community Engagement Analysts (m/f/d), who are ready to make a real impact, accelerate your growth and thrive in the exciting world of social media and content moderation? You will be working for one of the world's most popular and widely used navigation tools, used by millions of users every day. Embrace new opportunities and elevate your career to new heights with us

Your duties:

- Assist our client’s community and help resolve inquiries empathetically, accurately and on time
- Become and remain knowledgeable about client’s products and community standards
- Make well balanced decisions and personally driven to be an effective advocate for our community
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy
- Display a strong bias to doing what’s right
- Investigate and resolve issues that are reported on client’s platform such as requests for account
- support and reports of potentially abusive content
- Respond to user inquiries with high quality, speed, empathy and accuracy
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to
- improve the support of our community of users
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience
- on the site
- Enforce clients Terms of Use by carefully monitoring reports of abuse on the site
- Review the reported content within agreed turnaround times and standards of quality
- Identify inefficiencies in workflows and suggest solutions
- Recognize trends and patterns and escalate issues outside the company policy to the global team.

Our requirements:

- Strong personal resilience with the ability to operate in a pressured and fast paced environment.
- High adaptability and positive approach to challenges.
- Ability to make decisions.
- Ability to solve problems.
- Effective Time management & Prioritization skills.
- Ability to work as part of a team.
- Ability to consistently hit KPIs on time.

Essential competencies:

- Fluent in Hebrew OR Dutch OR Finnish AND English.
- Cultural understanding of the market.
- Experience in working in an office environment is preferable.
- Extremely reliable, consistent, and hard-working
- Passion for ensuring a positive, safe user experience
- Flexible in working in a faced paced environment with different projects to work on.
- Ability to learn new information in a short period of time

Your benefits and reasons for the job change:

- Meals provided onsite during shift hours
- Health Care
- Fair base salary: 29.700,00 - 32.000,00 EUR per annum (no space for the negotiation/ depending on the language)
- Extensive Training & Development
- Free access to Group Scheme website
- Free access to 24-hour Employee Assistance Programme (EAP)
- Free access to Wellness Programme
- Tax Saver Scheme
- Bike to Work Scheme
- Location - Dublin (Onsite)
- Contract type - Permanent, Full-Time
- Work model: Onsite in Dublin 18 (Caution: no home-office available, due to strict policies)
- Working hours - 9 till 5.30 or 6 pm till 2 am with night shift uplift of 25% extra
- Required languages: Hebrew, Dutch or Finnish: C1 or C2 Level
- Visa-sponsoring available ONLY for Hebrew-speaking candidates.
- Relocation package available for Hebrew, Finnish and Dutch-speaking candidates.

#Hebrew #Hebrelanguage #Hebrewspeaker #CPLGTPermJan #dutchspeaker #finnishspeaker

#contentmoderation #noshifts #LI-ID1 #irishjobs #workinireland #CareerOpportunity #JoinOurTeam



  • Dublin, Ireland CPL Full time

    Community Operations Analyst - Hebrew Location - Dublin Contract type - Permanent Work model - Onsite (Sandyford) Working hours - Day(9am -5.30pm) or Evening shift (6pm to 2am) Language - Hebrew At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for...


  • Dublin, Ireland CPL Full time

    We are currently hiring for the Hebrew speaking market for Community Operations Analyst! Main responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site - Becoming...


  • Dublin, Ireland CPL Full time

    Community Operations Analyst - Hebrew Location - Dublin Contract type - Permanent Work model - Onsite (Sandyford) Working hours - Day(9am -5.30pm) or Evening shift (6pm to 2am) Language - Hebrew At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for...


  • Dublin, Ireland CPL Full time

    Role - Community Operations Analyst - Hebrew Location - Dublin (Onsite) Contract type - Permanent, Full-Time Work model - Onsite (Sandyford. Dublin 18) Working hours - 9 till 5.30 or 6 pm till 2 am with night premium Language - Hebrew At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers...


  • Dublin, Ireland CPL Full time

    Community Operations Analyst Content Review for Hebrew Market Full training is provided! Main responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site - Becoming...


  • Dublin, Ireland GKR Search & Selection Full time

    Aircraft Leasing Technical Analyst - Dublin, Ireland My client is a major aircraft leasing firm which is recruiting for a Technical Analyst with aircraft leasing experience. Reporting directly to the CTO, this is a great opportunity to join a high-profile lessor. Responsibilities: Develop tools for forecasting maintenance events and cash flows. Create...


  • Dublin, Ireland CPL Full time

    With 2.26 billion active users each month, it is essential that an expert team of content reviewers are in place to skilfully manage mass amounts of uploaded material daily. Main Duties: - Assist client’s community and help resolve inquires; - Investigate and resolve issues reported on client’s platform; - Spot and scope scalable solutions to improve...


  • Dublin, Ireland MCS Group Consultancy Full time

    MCS Group are proud to be working once again with one of their clients as they seek to hire in a unique role that combines ERP consultancy with data analysis, offering a challenging and rewarding opportunity for a proactive problem-solver. If you thrive on tackling complex business challenges and enjoy working with cutting-edge tools, this is the role for...


  • Dublin, Ireland CPL Full time

    Content Reviewer for a Social Media giant-HEBREW We are hiring HEBREW speakers to review content Your key responsibilities: - Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content - Enforcing clients Terms of Use by carefully monitoring reports of abuse on the...


  • Dublin, Ireland Google Full time

    Account Strategist, SBS Engage, Google Customer Solutions (English, Hebrew) corporate_fare Google place Dublin, Ireland Apply Minimum Qualifications: - Bachelor's degree or equivalent practical experience. - 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role. - Ability to...


  • Dublin, Ireland CPL Full time

    Content Moderator-HEBREW Do you want to make a difference in our online community? My client needs multilingual professionals with strong interpersonal skills, verbal and written communication skills and most importantly empathy that can help resolve inquiries empathetically, accurately and on time. Main responsibilities: - Investigating and resolving...


  • Dublin, Ireland CPL Full time

    Content Moderator-HEBREW Do you want to make a difference in our online community? My client needs multilingual professionals with strong interpersonal skills, verbal and written communication skills and most importantly empathy that can help resolve inquiries empathetically, accurately and on time. Main responsibilities: - Investigating and resolving...


  • Dublin, Ireland O‘Farrell Recruitment Full time

    We are currently looking for a Security Analyst for our client, a leading IT company in Dublin. Responsibilities What we will do for you - On a daily basis, you'll find the most malicious attacker activity the Internet has to offer. - Let you scour systems and analyze tons of network traffic looking for attacker presence. - Be challenged to evolve how we...


  • Dublin, Ireland CPL Full time

    New Year, New job and career opportunities! Are you ready for your new challenge? If you are fluent in one of the following languages, and have a good level of English (at least B2), then please keep reading. otherwise please look elsewhere for your next job. Languages we are recruiting for (and if your language is not listed is because we do not need it...


  • Dublin, Ireland CPL Full time

    New Year, New job and career opportunities! Are you ready for your new challenge? If you are fluent in one of the following languages, and have a good level of English (at least B2), then please keep reading. otherwise please look elsewhere for your next job. Languages we are recruiting for (and if your language is not listed is because we do not need it...


  • Dublin, Ireland CPL Full time

    Content Reviewer We are looking for Hebrew speakers! Main responsibilities: - Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content - Enforcing client's Terms of Use by carefully monitoring reports of abuse on the site - Becoming and remaining knowledgeable...


  • Dublin, Ireland IT Search Full time

    Application Support Analyst (Front Office) opportunity with global investment business based in Dublin 2. This is a hybrid working role with 2 days a week in-office Responsibilities Provide technical support on in-house front office systems used for internal and externally for investments and trading. Manage full cycle production issues from initial contact...


  • Dublin, Ireland Cpl Healthcare Full time

    Community Operations Analyst - Albanian Location - Dublin (Onsite) Contract type - Permanent, Full-Time Work model - Onsite (Sandyford, Dublin 18) Working hours - Day - 9 till 5.30 or Eve - 6 pm till 2 am with shift premium Language - Albanian At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers...


  • Dublin, Ireland Google Full time

    corporate_fare Google place Dublin, Ireland Apply - Bachelor's degree or equivalent practical experience. - 5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role. - Ability to communicate in Hebrew and English fluently to support client relationships in the region. Preferred...

  • Audit Manager

    3 days ago


    Dublin, Ireland Verde Search Full time

    Role | Audit Manager Company | Globally recognised Accounting Firm Size | 300 across Ireland, 200+ in Dublin Focus| Leisure / Tech / Retail / Manufacturing sectors Tech | CaseWare Based | South Central Dublin Hybrid | 2-3 days a week in-office Offer | Attractive base salary + Bonus + Pension + Health + Partner Path Verde Search are partnering with a growing...