AVP - Application Support Analyst (Lease Support)

24 hours ago

Dublin Pike, Ireland SMBC Group Full time

Job Overview Sumitomo Mitsui Finance Dublin Limited (SMFD) is seeking an AVP - Application Support Analyst to join their EMEA Application Management team, focusing on Lease Finance.
This is a unique opportunity for you to play a pivotal role in ensuring the seamless operation of critical business applications that underpin the Lending business. You will be part of a close-knit, supportive team and engaging directly with product owners and business users.
About the Company Sumitomo Mitsui Finance Dublin Limited (SMFD) is a wholly owned subsidiary of SMBC and is growing rapidly as a Centre of Excellence for the bank's universal banking business across EMEA. It provides a range of technology and operational support services, aligned to SMBC's growth, innovation, and transformation strategies.
Job Details Salary: Competitive and based on experience
Location: Dublin
Responsibilities You will work hand-in-hand with colleagues across locations to foster a collaborative approach to problem-solving. Your responsibilities extend beyond troubleshooting; you will also participate in change management processes, liaise with vendors for software updates or escalations, contribute to testing new enhancements, and keep meticulous records of all activities.
Requirements Your background may include formal education in IT, Business Information Systems or Finance; however, what matters most is your ability to apply analytical thinking when evaluating complex technical issues. You are comfortable navigating both vendor-supplied platforms like Alfa v6/LEAF and internally developed solutions powered by SQL.
Your familiarity with ITIL frameworks ensures you follow best practices when handling incidents or changes. You thrive on building strong relationships or liaising professionally with third-party vendors during release cycles. Your attention to detail shines through during morning system checks or when documenting actions taken throughout the day.
Equal Opportunities Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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