Customer Support Associate
2 weeks ago
Customer Support Associate (French Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role responsibilities. About SAP: As market leader in enterprise application software, SAP helps companies of all sizes & industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device - SAP empowers people & organizations to work together more efficiently & use business insight more effectively to stay ahead of the competition. SAP applications & services enable customers to operate profitably, adapt continuously & grow sustainably. About the team: The Customer Interaction Centre is a fast paced and dynamic customer facing department in which a friendly, highly supportive, and multicultural team interact with SAP customers from around the globe. Our core inbound work involves supporting and advocating for customers across the SAP ecosystem and LOBs. With team events and a consistent employee engagement score of 90% and above over the last 10 years, the CIC team is one which prides itself on our team spirit, teamwork and has a flexible Hybrid work model. Premium pay is provided for shift work, weekends and bank holidays over and above base salary. What we do: In the CIC, you will find yourself in a friendly multinational & multicultural learning environment, on a team who supports each other. Our core team primarily supports customers through a selection of support channels, offering 24*7 support in a follow the sun approach with our additional global department locations: Brazil, China, India and the Philippines. We assist in the prioritisation of customer's technical cases by analysing the effect on their business from a commercial perspective. WHAT You Will Do: Provide high-quality customer interactions through the processing of inbound customer calls, emails, chats & webforms. Analyse customer's non-technical queries, researching possible solutions & providing solid answers easily understood by the customer. Evaluate, from a commercial perspective, how the customer's technical issue affects their daily business processes through gathering comprehensive business impact information. Assist & educate customers in navigating support pages, educating them on how to use software download & license key functions Collaborate with colleagues across SAP teams, engaging with appropriate stakeholders ensuring all customer cases are resolved effectively & in a timely manner. What we look for in you: Commitment to provide excellent customer service. Passionate & dedicated team player. Strong time management, prioritization & multi-tasking capabilities; utilising available time efficiently to achieve effective & efficient results. Enjoys & thrives on performing multiple tasks & responsibilities at once. Shift flexibility, weekend work (approx. 1 day per quarter) & Bank Holidays (compensated with additional payment). Education & Qualifications: Bachelor's/ Master's degree preferred. Fluency in French and English language with excellent communication skills. WHAT You get from us @ ManpowerGroup Manpower is the global leader in contingent and permanent staffing. We are proud to have received several global awards and achievements, including being named to Ethisphere's "World's Most Ethical Companies" list for eleven consecutive years - more than any organization in the industry. We offer our employees a range of great benefits, online training courses, as well as professional advice and support to get you settled into your new role at SAP, with continued support throughout your tenure with us. If you are interested in working with ManpowerGroup onsite at SAP, please apply For more information about this role kindly contact Shrijal Keshava on Skills: administration customer service French
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Customer Support Associate
3 weeks ago
Galway, Galway, Ireland ManpowerGroup Ireland Full timeCustomer Support Associate (German Speaking)Join to apply for the Customer Support Associate (German Speaking) role at ManpowerGroup IrelandCustomer Support Associate (German Speaking)3 days ago Be among the first 25 applicantsJoin to apply for the Customer Support Associate (German Speaking) role at ManpowerGroup IrelandGet AI-powered advice on this job and...
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Customer Support Associate
2 weeks ago
Galway, Galway, Ireland Experis Ireland Full timeJoin to apply for the Customer Support Associate (French Speaking) role at Experis Ireland4 days ago Be among the first 25 applicantsJoin to apply for the Customer Support Associate (French Speaking) role at Experis IrelandThis range is provided by Experis Ireland. Your actual pay will be based on your skills and experience — talk with your recruiter to...
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Customer Support Associate
3 weeks ago
Galway, Galway, Ireland Infoempregos Full timeJob Description:We are currently recruiting for German Speaking Customer Support Associates to work with our client SAP in Galway.We are looking for a young talent to join our team in a position with no previous experience.If you are proactive and want to learn, contact usRequirements:Willingness to learn and adapt to new challenges.Good verbal and written...
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Customer Support Associate
2 weeks ago
Galway, Galway, Ireland Manpower Ireland Full timeSocial network you want to login/join with:Customer Support Associate (Italian Speaking), GalwayLocation:Galway, IrelandJob Category:Information TechnologyEU work permit required:YesJob Reference:BBBH7800_1749814261Job Views:5Posted:13.06.2025Expiry Date:28.07.2025Job Description:Hosted by Manpower, ManpowerGroup Ireland offers an exciting 12-month contract...
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Customer Support Associate
4 weeks ago
Galway, Galway, Ireland Infoempregos Full timeJob Description:We are currently recruiting for German Speaking Customer Support Associates to work with our client SAP in Galway.We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact usRequirements:Willingness to learn and adapt to new challenges.Good verbal and written...
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Customer Support Associate
3 weeks ago
Galway, Galway, Ireland Manpower Ireland Full timeSocial network you want to login/join with:Customer Support Associate (German Speaking), Galwaycol-narrow-leftLocation:Galway, IrelandJob Category:Customer ServiceEU work permit required:Yescol-narrow-rightJob Reference:BBBH7791_1749726362Job Views:6Posted:12.06.2025Expiry Date:27.07.2025col-wideJob Description:Customer Support Associate (German...
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Customer Support Associate
3 weeks ago
Galway, Galway, Ireland Manpower Ireland Full timeSocial network you want to login/join with:Customer Support Associate (Spanish Speaking), Galwaycol-narrow-leftLocation:Galway, IrelandJob Category:Customer ServiceEU work permit required:Yescol-narrow-rightJob Reference:BBBH7794_1749729411Job Views:7Posted:12.06.2025Expiry Date:27.07.2025col-wideJob Description:Customer Support Associate (Spanish...
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Customer Support Associate
2 weeks ago
Galway, Galway, Ireland Manpower Full timeCustomer Support Associate (Italian Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role responsibilities. About...
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Customer Support Associate
3 weeks ago
Galway, Galway, Ireland Manpower Full timeCustomer Support Associate (Spanish Speaking) Hosted by Manpower ManpowerGroup Ireland have an exciting new opportunity with our client SAP This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role responsibilities. About...
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Customer Support Associate
2 weeks ago
Galway, Galway, Ireland Experis Ireland Full timeCustomer Support Associate (Italian Speaking)Hosted by ManpowerManpowerGroup Ireland have an exciting new opportunity with our client SAP This is a 12-month contract role based in Galway. A hybrid work model is in place, and you will be employed by the ManpowerGroup. Please read below for more information on SAP company and role responsibilities.About SAP:As...