Only 24h Left Claims Executive

3 weeks ago


Dublin, Dublin City, Ireland Howden Group Full time
Time left to apply: End Date: June 27, 2025 (3 days left to apply)

Job Requisition ID: R0012642

Who are we?

Howden is a global collective of talented and passionate people, united by a shared no-limits mindset and a strong culture. With 18,000 employees across over 100 countries, we push the boundaries of insurance and foster a collaborative environment where employees can thrive.

People join Howden for various reasons but stay because of our unique culture, which emphasizes work/life balance, career progression, sustainability, and volunteering. At Howden Ireland, we are looking for a Claims Executive to join our wider Claims team.

Role Overview

The Claims Executive will be responsible for reporting, managing, and processing insurance claims efficiently while providing excellent customer service. This role involves liaising with clients, insurers, and third parties to ensure claims are handled promptly and fairly, requiring strong negotiation skills, attention to detail, and the ability to manage multiple claims simultaneously.

Key Responsibilities

- Manage a portfolio of claims across various insurance lines (e.g., motor, home, commercial, liability).

- Act as the primary contact for clients, providing guidance and updates throughout the claims process.

- Inform Account Executives of potential issues affecting client expectations.

- Liaise with insurers, loss adjusters, solicitors, and third parties to progress claims efficiently.

- Review policy coverage, assess liability, and negotiate settlements where necessary.

- Ensure compliance with regulatory requirements and company policies.

- Maintain accurate claim records using Howden's management system.

- Report claims promptly to insurers.

- Process claims documentation, ensuring completeness and verification.

- Prepare claims experience reports for renewal submissions.

- Generate reports on claims trends and performance for senior management.

- Assist with auditing claims files for quality control and compliance.

- Identify and escalate potential fraudulent claims.

- Provide technical advice on claims procedures and best practices.

- Support other departments with claims-related queries and policy interpretation.

- Assist with training junior team members as needed.

Key Requirements

- Minimum of 2 years' experience in claims handling, preferably within an insurance brokerage or insurer.

- Strong knowledge of general insurance policies and claims processes.

- Excellent communication and negotiation skills.

- Ability to work efficiently in a fast-paced environment and manage multiple claims.

- Proficiency in claims management systems.

- Customer-focused approach with strong problem-solving skills.

- Experience with commercial insurance claims.

- Familiarity with Central Bank of Ireland regulations related to claims handling.

What We Offer

We offer a career where you can define your path. At Howden, diversity is valued, and we seek individuals who share our core values:

- Encouraging innovation and bravery to try new things.

- Supporting each other through daily moments and larger challenges.

- Making a positive difference at work and beyond.

Reasonable Adjustments

We are committed to providing accommodations to ensure our roles align with your needs, including flexible hours and hybrid working options. If you're interested but have concerns about fit or adjustments, apply anyway—if your profile matches, we'll assist you in setting up the necessary accommodations.

*Note: Not all positions can accommodate changes to working hours or locations. Contact your Recruitment Partner for more details.

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