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2 weeks ago

Kilkenny, Kilkenny, Ireland Burren Amber Full time

Assistant General Manager Our client in the Kilkenny area is seeking an energetic and enthusiastic Assistant General Manager, who shares a passion for customer service and hospitality, to join their team in this busy hotel venue. Duties & Responsibilities: To ensure that the restaurant is fully set up before each shift and all mis-en-place is maintained. To ensure that all food & drinks are served correctly, professionally and promptly in accordance with restaurant standards. To co-operate with regard to cleaning schedules as requested by the bar manager. To ensure that dockets are written correctly and legibly, minimising any errors to ensure effective communication with the kitchen. To be aware of and adhere to prevailing legislation in relation to the service of food and drink. To be completely familiar with all of the companys products and services and sell them to guests as appropriate. To participate in company training programmes as required. Candidate: To anticipate the needs of customers. To ensure that all guests are made welcome, receive excellent service and are encouraged to return. To deliver service consistently. To meet, greet and seat all customers in a prompt, friendly and professional manner, when required. To deal with any customer queries that may arise in a professional and efficient manner, making sure to notify the Restaurant/Bar Manager or Supervisor of any problems that have occurred. To ensure that all customer feedback is effectively communicated to the Bar Manager. To ensure that the bar environment is clean, tidy and pleasant at all times. Hotel Experience desirable BURAMB22 Skills: leadership skills customer service managment Benefits: See Description

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