Warehouse Operations Manager
5 days ago
Job Description:
The Warehouse Supervisor role at Placeme Recruitment involves overseeing the execution of daily activities required to manage operation responsibilities across Inbound (receiving, put away/replenishment) or Outbound (pick, pack and ship) operations in the distribution centre.
This position will be responsible for assisting in the staffing, training, and scheduling of the warehouse team, while maintaining strict adherence to Health and Safety regulations and Covid-19 guidelines. Key responsibilities include maintaining a safe and healthy work environment for all employees, providing 100% customer satisfaction by ensuring same day shipment of all customer orders with accuracy and proper packaging using defined transportation modes.
Main Responsibilities:
- Providing hands-on supervision for staff to maximise productivity and accuracy in their job functions, utilising weekly benchmark reports, performance posting, and goal setting to measure and communicate results to your team
- Planning daily workloads to ensure all customer orders are shipped on time
- Supervising daily processes to ensure Key Performance Indicator metrics are met or exceeded
- Assisting in training, developing, and managing the warehouse team
Requirements:
- Strong warehouse knowledge and business acumen
- Experience using and implementing Warehouse Management Systems (WMS)
- Minimum of 2 years of team lead or people management/leadership experience including performance management, annual leave management, absence processes, and developing and motivating team members
- Continuous improvement mindset and proven ability to develop procedures and lead change initiatives
- Excellent communication skills, verbal and written, experience communicating and building relationships with stakeholders
- IT literate with excellent Excel skills
- Excellent planning and organisational skills to ensure implementation within required deadlines
- Ability to manage and prioritise own workload
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