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Exceptional Guest Experience Specialist

2 weeks ago

Maynooth, Co Kildare, Ireland beBeeCustomerService Full time

**Leisure Centre Receptionist Position**

We are seeking a highly motivated and detail-oriented individual to join our team as a Leisure Centre Receptionist. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service.

The successful candidate will be responsible for greeting and registering guests, answering phone calls, handling cash transactions, and maintaining a clean and organized workspace. Strong communication and leadership skills are essential for this role, as well as the ability to work independently and as part of a team.

Key Requirements
  • Availability to work Monday-Sunday
  • Highly motivated with a positive attitude
  • Strong communication, leadership, time management, and organizational skills
  • Reception experience desirable
Main Duties
  1. To greet, welcome, and register all guests who are using the Leisure Centre.
  2. To handle general enquiries and questions regarding hotel services and local facilities.
  3. To follow procedures related to cash handling and processing charges to guests accounts.
  4. To maintain high standards of cleanliness in the workspace.
Benefits
  • Professional growth and development opportunities
  • Ongoing training and upskilling to support career progression
  • Complimentary Leisure Centre membership
  • Exclusive employee rates on hotel stays
  • Access to wellness initiatives and employee assistance programme
  • Insurance discounts
  • Free on-site parking
  • Fresh and nutritious meals provided while working
What We Offer

A supportive and dynamic workplace culture, fostering positive teamwork, respect, and recognition. Our team values creativity, a can-do approach, and taking accountability. If you are a motivated and enthusiastic individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.