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Leading Digital Transformation Initiatives
2 weeks ago
Job Overview:
Lead digital transformation initiatives, designing and implementing end-to-end solutions for client approvals, queries, and deliverables. Collaborate with business units to map current processes and design improved workflows.
Key Responsibilities:
- Develop and maintain documentation of workflow processes and requirements.
- Partner with technical teams to ensure successful implementation of digital solutions.
- Monitor and analyze the effectiveness of implemented solutions through metrics and client feedback.
- Identify opportunities for process automation and efficiency improvements.
Qualifications:
- 7+ years of experience in digital transformation, workflow automation, or similar roles, preferably in financial services.
- Proven track record of successfully implementing digital workflow solutions at scale.
- Strong understanding of business process management and workflow optimization.
- Experience with client-facing applications and user experience design.
- Deep knowledge of financial services operations and client service processes.
- Strong project management skills with experience in agile methodologies.
- Excellent analytical and problem-solving abilities.
- Outstanding communication skills with ability to influence stakeholders at all levels.
- Experience in gathering and documenting business requirements.
- Bachelor's degree required; relevant advanced degree preferred.
- Ability to travel as needed to meet with clients and team members globally.
About Our Ideal Candidate:
- Passionate about digital transformation and workflow optimization.
- Strong leadership and collaboration skills.
- Ability to communicate complex ideas effectively.
- Experience working with cross-functional teams.
- Adaptability and flexibility in a fast-paced environment.
What We Offer:
- A dynamic and inclusive work environment.
- Ongoing training and education support.
- Flexible working arrangements.
- A range of benefits to support your well-being.
Why Join Us:
- Be part of a company that prioritizes diversity and inclusion.
- Contribute to the development of innovative digital solutions.
- Work collaboratively with a talented team.
