IT Team Lead
2 days ago
We are currently recruiting for an experienced IT Team Lead to join our clients in Kerry. Reporting to senior management, you will oversee a small team of four people and lead in all aspects of technical support, continuous improvements, and ensuring client satisfaction.
Responsibilities:- Management of IT and Technical Support Teams
- Maintaining high performance levels of service
- Establishing systems, procedures, and methodologies for outstanding service delivery
- Delivering key IT projects
- Responsible for Technical Support service delivery performance
- Driving system and service improvements
- Leading people management within the IT team
The ideal candidate should have:
- At least 3 years' experience in a similar role
- Strong IT Security knowledge
- Excellent customer focus and people management skills
- Experience with ERP systems (SAP Business One is advantageous)
- Strong project management experience
This full-time position offers a competitive salary, 25 days' holiday, hybrid working, pension, and life cover.
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