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Visitor Experience Operations Director

3 weeks ago

Shannon, Ireland TN Ireland Full time

We are seeking a talented Visitor Experience Operations Director to join our team at TN Ireland.

About the Company

We are a leading provider of visitor experiences across the mid-west of Ireland, committed to delivering exceptional service and exceeding customer expectations.

The successful candidate will be responsible for leading our operations team, developing and implementing strategies to improve operational efficiency, enhance visitor experience, and maintain a safe working environment.

Key Responsibilities

As a Visitor Experience Operations Director, you will:

  1. Develop and implement operational plans to maximize resource utilization and enhance visitor experience.
  2. Ensure compliance with health and safety regulations, conduct regular risk assessments, and develop mitigation strategies.
  3. Supervise and manage the Operations Management Team, providing guidance and support to ensure they have the necessary skills and resources to excel in their roles.
Requirements

To be successful in this role, you will need:

  1. A proven track record in operational management with at least 3 years of experience.
  2. A degree or diploma in a related field, such as hospitality management or business administration.
  3. Strong leadership and communication skills, with the ability to motivate and inspire teams.
  4. A commitment to excellence and a passion for delivering world-class customer service.