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Scheduling and Coordination Specialist
3 weeks ago
About the Role:
We are seeking a highly motivated and organized individual to join our team as a Home Care Coordinator/Scheduler. The successful candidate will be responsible for coordinating the scheduling of care staff, providing administrative support, and serving as the first point of contact for care staff and clients.
Main Responsibilities:
- To coordinate the scheduling of care staff to ensure that care is delivered on time and to the required standard.
- To provide administrative support to the office team, including data entry, filing, and preparing reports.
- To serve as the first point of contact for care staff and clients, answering phone calls, responding to queries, and managing correspondence.
- To assist in the recruitment process, including advertising vacancies, shortlisting candidates, and conducting interviews.
Requirements:
- A high level of organization and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively under pressure and prioritize tasks.
- Proficient in Microsoft Office and IT systems.
- Familiarity with Bluebird Care rostering system.
- Experience of working in a fast-paced environment.
