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Social Media Content Moderator

2 weeks ago

Dublin, Dublin City, Ireland Cpl Resources - Language Jobs Full time

Welcome to Cpl Resources - Language Jobs, where we are seeking a highly motivated Social Media Content Moderator to join our team. As a Content Moderator, you will be responsible for investigating and resolving reported issues on our social media platform, such as requests for account support or potentially abusive content.

This role requires a strong understanding of client's products and community standards, as well as the ability to use market-specific knowledge and insights to find scalable solutions to improve the support of our community of users.

You will work closely with our global team to enforce clients' Terms of Use, monitor reports of abuse, and identify trends and patterns. The ideal candidate will have strong personal resilience, ability to operate in a pressured and fast-paced environment, and excellent interpersonal skills, verbal, and written communication skills, with empathy.

We offer a range of benefits, including competitive salary, private healthcare, pension contribution, 25 days of annual leave, and extensive training and access to CPL's Wellness Programme.