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Automotive Operations Coordinator
1 week ago
At TN Ireland, we are seeking an experienced Service Receptionist to join our team. In this role, you will be responsible for providing exceptional customer service and administrative support to our customers.
The ideal candidate will have a strong background in the motor industry, with experience in a similar role. You will possess excellent communication and organizational skills, with the ability to work well under pressure. A working knowledge of vehicle management systems and Dealer Management Systems would be a distinct advantage.
Key Responsibilities:- Meet and greet all service customers promptly and professionally, ensuring a smooth and efficient customer experience.
- Determine workshop availability for service, maintenance, and repair work, and ensure vehicles are ready at the committed time.
- Liaise with other teams in the business, including management, sales, warranty, and parts.
- Assist with gathering customer service feedback and ensuring processes consistently meet ISO standards.
We offer a competitive reward package, including a full-time permanent contract with a leading automotive group, 22 days paid annual leave, contributory pension plan, and access to wellbeing and learning apps.
