Senior Operational Risk Manager

2 days ago

Dublin, Dublin City, Ireland beBeeRiskManager Full time €90,000 - €120,000

Monzo is seeking a seasoned professional to take on the role of Senior Operational Risk Manager. This position demands an individual with in-depth knowledge of operational risk, technology risk, and related disciplines within the financial services sector.

The successful candidate will be responsible for providing independent oversight, challenge, and advisory support to ensure the effectiveness of operational, technology, and outsourcing risk management practices across the EU.

Key Responsibilities
  • Acting as a subject matter expert (SME) for operational risk, ICT, and security risk, including cyber, and third-party/outsourcing risk.
  • Providing effective oversight and challenge of first-line risk and control self-assessments (RCSA), incident management and reporting, issue remediation, and risk mitigation processes.
  • Supporting the ongoing development and maintenance of the Operational Risk Management Framework (ORMF), policies, standards, and associated ICT, Security, and Third Party Risk Management policies and risk appetite metrics.
  • Conducting second-line assurance reviews and risk deep dives into critical operational and technology areas, providing actionable recommendations and insights.
  • Reviewing and challenging the design and effectiveness of controls over key technology systems, digital infrastructure, and outsourced service providers.
  • Providing second-line input into technology and security strategies, business continuity planning, and third-party onboarding processes.
  • Overseeing the implementation and testing of the Digital Operational Resilience Act (DORA) in the EU and ensuring compliance with applicable local regulatory standards.
  • Partnering with supplier operations, legal, and technology and information security teams to assess third-party risk throughout the outsourcing lifecycle.
  • Preparing operational, technology, and third-party risk reports and providing updates to relevant governance forums, including risk committees and senior management.
Requirements
  • A minimum of 10 years' experience in operational risk, technology risk, or related roles in financial services, ideally within a digital or challenger bank.
  • Detailed knowledge of risk management practices, regulatory expectations, and industry standards related to operational, ICT, and outsourcing risk.
  • A strong understanding of digital banking technology, including cloud computing, cybersecurity, fintech integrations, and data management.
  • Experience in evaluating and challenging risk and control environments, particularly in high-growth or fast-changing environments.
  • A proven ability to navigate complex stakeholder landscapes and influence decision-making at senior levels.
  • Detailed understanding of regulatory requirements such as EBA Guidelines on ICT & Security Risk Management, EBA Guidelines on outsourcing arrangements, DORA, Central Bank of Ireland Guidance on Operational Resilience, General Data Protection Regulation (GDPR), Payment Service Directive (PSD2/PSD3).
  • Experience conducting Business Impact Assessments (BIA) and scenario testing.
  • Strong analytical, problem-solving, and project management skills.
  • Excellent stakeholder management and communication skills, with the ability to influence senior leadership.
  • Experience working with regulators and managing regulatory engagements.

We offer a competitive compensation package, composed of a base salary and share options. This role will be based in Dublin, with occasional travel to London. We provide flexible working hours, allowing you to work enough hours to do your job well, and at times that suit you and your team.

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