High-Availability Data Center Expert

Are you a highly skilled professional looking to elevate your career in data center operations? Our team is seeking an experienced Data Center Engineer to join our dynamic and innovative organization.

This position requires a deep understanding of high-availability data center environments, with a focus on troubleshooting and resolving complex hardware issues. You will work closely with our cross-functional teams to design, deploy, and maintain cutting-edge infrastructure solutions that support business growth and scalability.

The ideal candidate will possess a strong technical foundation, with hands-on experience in racking, physical maintenance, and management of data center hardware. You will be responsible for daily operations, including addressing server, network hardware, and infrastructure issues as they arise. Additionally, you will participate in large-scale infrastructure builds, cable troubleshooting, and technical communication.

• Daily Operations: Ensure smooth data center operations by addressing server, network hardware, and infrastructure issues promptly.
• Infrastructure Builds: Collaborate with our teams to design, deploy, and maintain large-scale infrastructure projects.
• Cable Troubleshooting: Diagnose and resolve connectivity problems related to copper or fiber cabling efficiently.
• Technical Communication: Deliver clear and professional technical information to stakeholders, particularly in configuring and troubleshooting complex systems.
• Customer Support: Utilize internal ticketing systems to manage and resolve technical issues effectively.
• Hardware Repairs: Identify and troubleshoot server hardware issues, including component replacements for malfunctioning parts.
• Equipment Management: Handle the receiving, tracking, and deployment of server and network hardware.
• Spare Parts Control: Monitor and manage on-site spare parts inventory to ensure availability and organization.
• Installation & Racking: Perform racking, cabling, and installation of both server and network infrastructure; coordinate additional services as needed.
• Process Improvement: Enhance system stability and performance by following established processes and updating documentation.
• Policy Compliance: Ensure compliance with all applicable policies and procedures within the data center environment.
• Solution Implementation: Deploy infrastructure solutions that support business growth while mitigating risks and maintaining scalability.
• Cross-Department Collaboration: Work collaboratively across different teams and departments to align infrastructure with broader business objectives.
• Maintenance & Repairs: Conduct routine maintenance and physical part replacements for servers and network infrastructure.

• 2+ years of experience in high-availability data center environments within IT/Technical Operations roles.
• Hands-on experience in racking, physical maintenance, and management of data center hardware.
• Practical experience in troubleshooting and resolving data center, network, or server hardware issues.
• Preferred Skills:
  • Strong attention to detail in cable management and organization.
  • Thorough understanding of copper and fiber cabling in a data center context.
  • Experience with data center documentation and asset tracking tools (e.g., Jira, Confluence, Visio).
  • Knowledge of Juniper, Cisco, Dell, or HP hardware is a plus.
  • Self-starter with the ability to complete tasks independently.
  • Capable of performing physical tasks such as lifting hardware and working at heights.

We offer a competitive salary and benefits package, opportunities for professional growth and development, and a collaborative work environment. If you are a motivated and results-driven individual who is passionate about data center operations, we encourage you to apply for this exciting opportunity.

Please submit your resume and cover letter to [insert contact information].