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Senior IT Support Engineer Pharmaceutical

2 weeks ago


Limerick, Limerick, Ireland QPTech Ltd Full time

Job Description:

This is a fantastic opportunity for an experienced IT Support Engineer to join our team and provide technical support for our Pharmaceutical clients.

  • Key Tasks:
  • Provide first and second-level IT support for hardware, software, and network issues.
  • Assist employees with IT-related queries, conduct training, and create user guides for software and systems.
  • Maintain and troubleshoot IT infrastructure, including servers, workstations, and networking equipment.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Minimum 3-5 years of IT support experience, preferably in a Pharmaceutical, Med Device, Biotech, or Life Sciences company.
  • Technical certifications, such as ITIL, Microsoft, or Cisco, are advantageous.