Customer Support Representative

1 week ago

Dublin, Dublin City, Ireland beBeeService Full time €32,000
Customer Service Associate Role

The ideal candidate will have a strong background in customer relations and be able to provide top-notch support to clients via various communication channels.

  • We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Associate.

This role is responsible for ensuring seamless customer interactions and providing assistance with orders, returns, and other inquiries.

Key Responsibilities:
  • Respond promptly to customer phone calls, emails, and chat requests in a professional and courteous manner.
  • Process customer orders and returns accurately and efficiently within the system.
  • Update and maintain customer records in CRM systems and other databases to ensure accurate information.
  • Support the team with general administrative tasks and contribute to the smooth operation of the department.
  • Work closely with internal teams to resolve customer issues and provide solutions that meet their needs.
  • Evaluate complex issues and escalate them to relevant departments when necessary.
Required Skills & Qualifications:
  • Minimum 2 years of experience in a customer service or administrative role.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems.
  • Attention to detail and high accuracy levels.
  • Ability to multitask and work effectively under pressure.
  • Positive attitude and team-oriented mindset.

Benefits: As a valued member of our team, you will enjoy a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

Why Join Our Team?

At [Company Name], we prioritize building strong relationships with our customers and employees. We strive to create a positive and inclusive workplace culture that fosters collaboration, innovation, and success.

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