Retail Experience Ambassador

7 days ago


Dublin, Dublin City, Ireland TN Ireland Full time
Job Description

The Retail Experience Ambassador will play a pivotal role in leading the teams across the cluster of brands in service and excellence on counter through coaching and events, ensuring the highest standards of in-store training to achieve all brand goals.

This role will be instrumental in delivering the sales and education strategies in store, ensuring the consistent implementation and follow-up of all educational programmes and initiatives. The emphasis of this role comprises regular in-store field visits to support the onboarding of new employees, review programmes and customer service standards, identify sales and training opportunities, and plan a focused response together with the sales and education manager.

The Tom Ford Beauty, Kilian Paris & Frederic Malle Retail Experience Ambassador will assist the National Education Manager with the development of the in-store coaches, events teams, and classroom training. Candidates should be DUBLIN based with good access to transport links as most of the role will be time spent in store, therefore travel is required.



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