Site Reliability Engineer

2 weeks ago

Dublin, Dublin City, Ireland beBeeReliability Full time €150,000 - €200,000

eBay's mission is to change the way the world shops and sells. Our platform empowers millions of buyers and sellers in over 190 markets around the globe.

We're a team of passionate thinkers, innovators, and dreamers who are pushing boundaries and leaving our mark as we reinvent the future of ecommerce.

Our customers guide us, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work every day.

**Key Responsibilities:**

  • Proactive Monitoring: Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate.
  • Solution Development: Collaborate with Architecture, Engineering, and Operations teams to develop solutions that ensure high site availability, reliability, and performance.
  • Collaborative Problem Solving: Work closely with partner teams to resolve recurring technical issues, onboard new alerts, and develop high-quality Standard Operating Procedures (SOPs).
  • Automation and Process Enhancement: Identify and implement opportunities to enhance automation and reduce manual workload, improving overall efficiency.
  • Enhance Monitoring Tools: Improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay's reliability and incident management capabilities.
  • Incident Management: Act as Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams.

**What You'll Bring:**

  • BSCS or related 4-year technical degree.
  • 3 years of experience in large-scale internet/server environments, including cloud computing and multi-tier architectures.
  • Experience with delivering solutions using software engineering skills, including Java, Python, GO, etc.
  • Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises.
  • Expert knowledge in large-scale web operations, including web-based Java/J2EE architectures, JVM configurations, and a deep understanding of UNIX, Linux, networking (TCP/IP), and databases (both relational and NoSQL).
  • Experience in android and iOS application debugging.
  • Experience with observability tools such as Grafana and Prometheus, and skills in documenting procedures for knowledge management.
  • Strong interpersonal and communication skills to thrive in fast-paced, dynamic environments.

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