Workforce Management Specialist

We are looking for a highly skilled and experienced Workforce Management Specialist to join our team. As a Workforce Management Specialist, you will be responsible for running and coordinating real-time monitoring operations and Global Command Center analyst on roster during APAC time-zone.About the RoleYou will build mid-high complexity reports on the state...

Workforce Services Specialist JobWe are seeking a highly organized and detail-oriented Workforce Services Specialist to join our team. As a Workforce Services Specialist, you will be responsible for delivering exceptional support to employees and managers across the globe. You will work closely with various stakeholders to build rapport, research and provide...

As a Workforce Transformation Specialist, you will play a key role in helping our clients navigate the complexities of modern workforce management. With a deep understanding of industry trends and best practices, you will develop and implement customized solutions that drive business outcomes and improve organizational performance.Main...

Job OverviewAs a Workforce Management Specialist, you will lead and manage the end-to-end headcount resource planning life cycle to ensure effective management of all inbound and back office work types across a vast insurance enterprise. The position has high visibility to all operations teams internally.Responsibilities:Manage the Global Capacity Model to...

Workforce Planning ExpertThe Role: HR SpecialistWe are seeking an experienced workforce planning expert to join our people and culture team as a project coordinator. In this role, you will be responsible for conducting comprehensive workforce analyses to assess current and future needs, providing expert guidance and support on all workforce planning matters,...

Job Title: Senior Workforce SpecialistThis role requires a senior-level professional to lead workforce software implementations, provide quality control of client deliverables, and support presales. The ideal candidate will possess functional expertise, guidance, and instruction on SuccessFactors' products, as well as conduct presentations within the...

We are seeking a highly skilled strategic workforce planning specialist to join our team in Dublin.Role OverviewThis role is focused on delivering client engagements and providing best-practice advice on workforce planning and other relevant services. As a strategic workforce planning specialist, you will be responsible for supporting the growth of our...

Job Summary">As a Workforce Optimization Specialist, you will play a crucial role in ensuring a well-organized and productive contact centre workforce. You will oversee real-time operational performance, managing call queues, staff adherence, and service levels to enhance customer experiences.You will work closely with management teams and contribute to the...

**Job Overview**We are seeking an experienced Strategic Workforce Planning Specialist to join our team in Dublin. The successful candidate will be responsible for programme delivery, project management, business development and supporting the growth of our practice.**Key Responsibilities**Leading, shaping and delivering programmes of work in workforce...

Job Description:We are seeking a highly skilled Workforce Management Real Time Analyst to join our team. This role will play a crucial part in ensuring the efficient operation of our contact centre, overseeing real-time performance and making data-driven decisions to drive business success.Key Responsibilities:Real-Time Monitoring & Management: Use WFM tools...