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Electrical Support Expert
3 weeks ago
Job Title: Technical Sales & Product Support Specialist
">About the Role:
">We are seeking a skilled Technical Sales & Product Support Specialist to join our dynamic team.
">This key role will play a pivotal part in fostering exceptional customer relationships by delivering unparalleled product support, adding significant value to our clientele.
">You will collaborate seamlessly with internal and external stakeholders to provide comprehensive solutions to clients' needs.
">Working closely with our Sales and Customer Service teams, you will contribute to a seamless customer experience by comprehensively understanding and addressing our clients' needs.
">Key Responsibilities:
">- Deliver exceptional customer service and support to clients through various communication channels.
- Collaborate with internal stakeholders to provide comprehensive solutions to clients' needs.
- Develop and maintain strong relationships with clients to ensure long-term business growth.
- Stay up-to-date with product knowledge and technical information to provide expert advice to clients.
- Work effectively as part of a team to achieve sales targets and improve customer satisfaction.
Requirements:
">- Able to work in an area related to electrical engineering (desirable but not essential).
- Proficient computer skills, specifically with Microsoft applications.
- Strong communication skills, both written and verbal.
- Self-motivated while able to collaborate effectively with colleagues.
Benefits:
">- Company bonus up to 15% on target earnings gross salary paid quarterly.
- Generous annual leave entitlement.
- Hybrid working arrangement: work 2 days in office and 3 days from home.
- Company pension scheme.
- Company health insurance scheme.
- Company-paid family-friendly leave (maternity leave, paternity leave, etc.).
- Cycle to work scheme.
- Electric car charging station onsite.
- Access to Employee Assistance Programme.
- Educational support opportunities.
- Company-paid leave for staff that are getting married.
Why Choose Us?
">We foster a vibrant and dynamic work environment that blends fun and inclusivity. We strive to create a safe and welcoming space for every team member, where diversity is celebrated and everyone can bring their true selves to work every day.
"]],