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Quality Leadership Position at WhatsApp

2 weeks ago

Dublin, Dublin City, Ireland WhatsApp Full time

Meta builds technologies that help people connect, find communities, and grow businesses. Our Quality operations team is dedicated to delivering exceptional customer experiences through strategic initiatives that impact the lives of our users. We're seeking a seasoned Quality Leadership Position at WhatsApp to join our team and drive these efforts forward.

About the Role:

The Quality Leadership Position at WhatsApp will be responsible for leading and enabling a high-performing team to deliver on goals by providing 1:1 guidance and support and enabling effective, more scalable solutions. They will help shape the team's long-term vision, devise and drive global goals, and identify opportunities to drive change that enables our strategic objectives.

Main Responsibilities:
  • Leadership: Lead and enable a high-performing team to deliver on goals by providing 1:1 guidance and support and enabling effective, more scalable solutions.
  • Mentorship: Provide mentorship, technical guidance, and career development to members of your team.
  • Project Execution: Work with the team to deliver projects and programs that conform with commitments to product needs that meet and exceed customer and regulatory requirements.
  • Influencing Strategy: Work with global cross-functional teams to implement next-generation scalable solutions and influence strategy to bring the business forward.