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Global Crisis Manager
3 weeks ago
We are seeking a highly skilled professional to join our team as a Crisis Response Specialist.
The successful candidate will be responsible for enforcing on crisis response within the region, specifically representing the Arabic Market with focus on Gulf countries. The role involves working closely with stakeholders in Operations, Policy, and Legal teams to review and enforce on content reported for potential abuse.
Responsibilities:
- Enforce on crisis response within the region while representing the Arabic Market with focus on Gulf countries.
- Work closely with stakeholders in Operations, Policy, and Legal teams to review and enforce on content reported for potential abuse.
- Investigate and resolve issues that are reported on Meta products, such as requests for account support and reports of potentially abusive content.
- Support enforcement efforts identifying integrity risks to our local and regional advertising business.
- Collaborate with cross-functional teams to improve processes and tools.
Requirements:
- Fluency in Arabic, with Gulf dialect expertise.
- 1+ years of professional experience within an operations environment.
- Experience communicating with a variety of audiences and stakeholders from the AMET Region.
- Good interpersonal skills and ability to build relationships with internal and external partners.
- Proven track record of working independently and managing multiple priorities in a dynamic environment.
Preferred Qualifications:
- Technical and data skills such as Excel and SQL.
- Experience with training, quality assurance, or metrics analysis.
About Us:
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please fill out the Accommodations request form.
We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.