Service Ambassador

About the Role

We are seeking a highly skilled and experienced Bar Person to join our team. As a key member of our bar staff, you will be responsible for providing exceptional customer service and ensuring that our guests have an enjoyable experience.

Main Responsibilities

• Serve guests their orders promptly and courteously, including food and beverages
• Serve beverages at weddings and other events and evening functions
• Accurately record guest orders and serves beverage orders
• Ensure proper garnishing of drinks
• Process guest checks accurately
• Ensure that the working area and station is stocked and kept clean and tidy at all times
• Maintain a thorough working knowledge of the bar menu, wine and beer list, and content of drinks to be able to advise guests on selection and promote additional sales accordingly
• Promote additional sales by taking opportunities to up-sell in a manner that is professional and courteous
• Liaise with supervisors and managers concerning set-ups and reservations
• Adhere to the Responsible Service of Alcohol policy
• Has full knowledge of alcohol and liquor policies and regulations, and complies fully with them

About the Ideal Candidate

• Be available to work up to five days over seven per week
• Be fully flexible to work day & evening shifts throughout the week and at the weekend
• Ideal candidate must have 1 year experience working in a busy bar environment
• Ideal candidate should have experience working within a Hotel or Hospitality outlet
• Ideal candidate should have experience working with Barista Coffee and cocktail making

Perks and Benefits

• Competitive salaries
• Supportive work environment
• Opportunities for career development and advancement
• Digital Wellness Programme
• Complimentary barista-style coffee
• Discounted rates in local hotels and restaurants
• Employee Assistance Programme
• Guest review incentives
• Employee awards & staff recognition scheme