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Assistant Shop Manager and Customer Service Expert
2 weeks ago
As a key member of the BoyleSports team, the Assistant Shop Manager and Customer Service Expert will play a crucial role in delivering an exceptional customer experience. This role involves providing outstanding customer service, assisting with daily operations, and guiding the shop team during peak periods.
Key responsibilities include managing cash handling procedures, stepping up to lead shop operations when required, and collaborating with the shop team to maintain high standards. The ideal candidate will possess excellent communication skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment.
Main Responsibilities:- Lead by example and deliver outstanding customer service
- Assist with opening and closing the shop, as well as managing cash handling procedures
- Step up and guide shop operations in the absence of the Shop Manager or Assistant Manager
- Collaborate with the shop team to maintain high standards and ensure efficient operations
