Service Delivery Manager

2 weeks ago


Dublin, Dublin City, Ireland beBee Careers Full time

Job Description:

The Service Planning & Delivery Manager will oversee the planning, management, and execution of service operations within a Cardiac Services division. This includes leading a team of clinical application specialists, overseeing installation projects, and acting as the primary service lead for digital health projects.

Key Responsibilities:

  • Manage and lead the clinical applications team, providing direction, support, and mentorship to foster a culture of excellence and continuous improvement.
  • Act as the service delivery lead for installation projects, ensuring timely and high-quality deployment of Medtech solutions.
  • Develop and implement strategies for efficient and scalable service delivery, focusing on quality, regulatory compliance, and customer satisfaction.
  • Serve as the primary service lead for installations and implementations, ensuring excellent communication and coordination with customers, suppliers, and colleagues.
  • Identify opportunities for process improvements within service planning and delivery, leveraging best practices to optimize performance.

Requirements:

  • A degree in Healthcare, Business, Engineering, or a related field.
  • A minimum of 5 years of experience in a related field/discipline, with a strong preference for experience within the Medtech or healthcare sectors.
  • Proven experience in managing teams, ideally including clinical application specialists or technical service staff.


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