EU Customer Experience Engineer
2 weeks ago
Are you an experienced professional looking for a challenging and impactful opportunity? This role offers the chance to contribute to the development and maintenance of high-availability services for EU customers.
BASIC QUALIFICATIONS- Experience in software development or a related field with proficiency in at least one modern programming language such as Java, Typescript, Python, or Ruby.
- Knowledge of Linux, using the command line, basic administration, and computer networking fundamentals.
- Able to troubleshoot at all levels, from network to operating systems to software applications.
- Experience supporting cloud systems or other services, proficient in troubleshooting and anticipating problems affecting software system performance, reliability, or availability.
- Excellent communication and problem-solving skills across languages.
- Experience operating 24x7 high-availability distributed software applications and performance tuning software applications to optimize fleet utilization.
- Strong understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding) and experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic).
- Experience scripting operating system tasks in Bash, Python, etc., and with Infrastructure as Code (such as CDK, CloudFormation, Puppet, Chef, Ansible).
- Experience operating services in AWS.
As a member of the AWS Managed Operations team, you will have opportunities to work closely with global AWS teams to influence the evolution of AWS services and technology.
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