Retail Operations Specialist

6 days ago


Naas, Co Kildare, Ireland Boylesports Full time

Job Summary

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. In this role, you will provide exceptional customer service and support, assisting the Shop Manager with day-to-day operations and managing cash handling procedures.

Main Responsibilities
  1. Deliver outstanding customer service and support, responding to customer inquiries and resolving issues promptly
  2. Assist the Shop Manager with opening and closing procedures, ensuring the smooth operation of the store
  3. Manage cash handling procedures, including accurately processing transactions and maintaining high standards of cash management
  4. Act as a Brand Ambassador, promoting the company brand and digital journey to customers
Requirements

To be successful in this role, you will need:

  • A customer service focused mindset, with excellent communication and interpersonal skills
  • The ability to work under pressure and remain calm, even in challenging situations
  • Flexibility to work 7 days a week, covering various shifts and hours
  • Strong attention to detail and numeracy skills, with accuracy and precision in cash handling procedures
  • Excellent problem-solving skills, with the ability to think creatively and find solutions to customer issues

We offer a competitive salary and benefits package, along with opportunities for career development and progression within the company.



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