Dutch Language Customer Support Specialist

4 days ago

Dublin, Dublin City, Ireland beBeeCommunication Full time €34,200 - €43,200

**Customer Service Representative Role Overview**

A highly motivated and effective customer service professional is sought to provide exceptional support to customers via phone, email, and chat.

  • Respond promptly to customer inquiries, resolve issues, and maintain accurate records in the CRM system.
  • Collaborate with sales and shipping departments for timely issue resolution.
  • Stay up-to-date with product knowledge and industry trends.

**Requirements:**

  • Fluent in Dutch and English.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and ability to handle difficult customers.
  • Detail-oriented with efficient task management and prioritization.
  • Team-oriented environment with a positive and supportive work culture.

**Key Responsibilities:**

  • Provide top-notch customer service through various communication channels.
  • Resolves customer complaints in a timely and professional manner.
  • Maintains accurate and up-to-date records of customer interactions.

**What We Offer:**

  • A dynamic and collaborative work environment.
  • Ongoing training and development opportunities.
  • A competitive compensation package.

**Ideal Candidate Profile:**

  • Dutch language proficiency.
  • Excellent communication and interpersonal skills.
  • Proven problem-solving and time management skills.

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