Electronic Health Record Systems Consultant

1 week ago

Letterkenny, Donegal, Ireland Optum Full time
About Us

Optum is a global organization dedicated to delivering innovative healthcare solutions, leveraging technology to enhance the lives of millions. Our Ireland office is at the forefront of building and adapting cutting-edge technologies to propel healthcare forward.

The Role

We are seeking a Clinical Software Solutions Expert to join our team in Letterkenny. As an Electronic Health Record Systems Specialist, you will undergo comprehensive Epic training to develop expertise in your assigned area.

Key Responsibilities:
  • Provide product function, design, build, and testing for assigned Epic modules
  • Work alongside end-users to design, scope, and implement enhancements
  • Configure system settings to resolve issues efficiently, adhering to Service Level Agreements (SLAs)
  • Develop, maintain, and support critical workflow documentation, test scripts, and configuration guides for essential application functions
Requirements:
  • Past experience in a clinical role or setting, such as nursing, labs, radiology, pharmacy, operating theatre, inpatient or outpatient services
  • Proven success in solving customer-related issues that impact efficiency, effectiveness, or satisfaction of customers
  • Analytical and technical skills necessary to apply technology to resolve clinical problems and/or increase operational efficiency
  • Proficiency with Microsoft Office Suite (including Excel, Word, PowerPoint, and SharePoint)

Why Optum?

We offer flexible work arrangements, a culture of diversity and inclusion, comprehensive benefits, and opportunities for career development. If you are passionate about making a difference in the healthcare industry, we encourage you to explore this exciting opportunity.

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