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Resident Billing Coordinator

1 week ago

Dublin, Dublin City, Ireland TN Ireland Full time
About the Role

In this dynamic and fast-paced environment, you will have the opportunity to work with a dedicated team to ensure the smooth operation of our financial systems. As a Resident Billing Coordinator, you will be responsible for managing the billing process for our nursing homes, including setting up new customer accounts, processing invoices, and maintaining accurate records.

This role requires strong organizational skills, attention to detail, and proficiency in Microsoft Excel and Accounting Software applications. You will also need to be self-motivated and able to work independently while being part of a team. If you are looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply for this exciting opportunity.

As a key member of our finance team, you will have the chance to make a real difference in the lives of our residents and their families. We offer a competitive salary and benefits package, as well as ongoing training and development opportunities to help you achieve your career goals.

Please find below the Key Responsibilities and Requirements for this role:
  • Key Responsibilities:
  • • Setting up new customer accounts, update the resident funding information and keep funding records up to date.
  • • Reviewing and checking month-end invoicing data to ensure accuracy and completeness.
  • • Processing and issuing monthly customer invoices.
  • • Issuing monthly customer statements, reminder letters and dealing with customer queries.
  • • Maintenance of records for resident pension accounts.
  • • Making collection calls and e-mails or arrange and attend in-person meetings as necessary directly with residents.
  • • Escalation of old balances where necessary (DON, CFO, Legal escalation).
  • • In conjunction with Nursing Home Administrators, keep on top of resident funding (Fair Deal or transitional care etc) to ensure families are aware of impending deadlines and appropriate action is taken.
  • • Posting of bank receipts and payments on the Accounting System.
  • • Processing of monthly direct debit files through the Accounting System.
  • • Dealing with the HSE to resolve billing queries or to chase outstanding debt.
  • • Maintain document records and filing for Accounts Receivable.
  • • Assist team with gathering support for all audits, including pulling documentation.
  • • Support accounts payable when required.
  • • Assist in ad hoc projects as needed.
  • Requirements:
  • • A Finance qualification is an advantage but not essential.
  • • Previous Experience of the Nursing Home sector is an advantage.
  • • Minimum 2/3 years' experience in a similar role, Accounts Receivable.
  • • Organized and efficient with excellent attention to detail.
  • • Ability to prioritize and to work to deadlines.
  • • Proficient in Microsoft Excel and in the use of Accounting Software applications.
  • • Self-motivating and able to work on own initiative.