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Customer Service Representative
1 week ago
Main purpose of the role:
We are seeking a highly motivated customer-focused individual to join our SuperValu team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, ensuring that every shopper leaves our store with a positive experience.
The ideal candidate will have/be:
- Able to engage with and prioritise customer needs
- Strong attention to detail, organised and flexible
- Able to use own initiative and work as part of a team in a fast-paced environment
- Previous customer service experience is an advantage.
Main duties:
- Actively embody SuperValu's brand values: Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
- Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience;
- Deal with all customer queries efficiently, professionally and consistent with store policy
- Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
- Engage with new initiatives and embrace new ways of working.