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Senior Technical Operations Lead

1 week ago

Dublin, Dublin City, Ireland Three Ireland (Hutchison) Limited Full time
About the Role
The Senior Operations Manager - 48 will be responsible for overseeing the management of end-to-end services and operational partner performance. This role requires strong leadership skills, experience working in a multi-technology partner environment, and expertise in ITIL and other operational governance frameworks. The successful candidate will be responsible for creating and owning strategies and roadmaps for all 48 operational services, forecasting demand, and planning investments in their services. They will also be accountable for their team's performance in running and improving those services.

Key Skills and Qualifications
  • Ability to work collaboratively and influence teams across propositions, products, trading, finance, and channel as well as senior stakeholders across the business.
  • Experience working in a multi-technology partner environment directing management of critical services, technology platforms, and service integrations.
  • Strong communication skills to liaise with internal and external stakeholders, providing updates and insight.